"Video license could not be processed"

Discussion in 'AnyStream' started by squirrel448, Dec 28, 2020.

  1. squirrel448

    squirrel448 Member

    Receiving this error repeatedly while trying to download a mid-series episode.
    Is this an AnyStream issue?
    I have a full license.
     
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    It happens yes, often resolved with a program restart or navigating to a different title for a moment. But as with Anydvd, logfile's are required whenever you have an issue.
     
  3. squirrel448

    squirrel448 Member

    Thank you for the swift response. I have restarted the software, my PC, and my network with the same results. Attached is a log file.

    I have also navigated to other titles and downloaded a movie successfully, but am unable to complete this series.
     

    Attached Files:

  4. Prospere

    Prospere RedFox Development Team

    @squirrel448 A new release is coming out soon. I'd appreciate if you re-test it then.
     
  5. RedFox 1

    RedFox 1 Super Moderator

    I believe Amazon charges for that series even with Prime. Did you pay for it?
     
  6. squirrel448

    squirrel448 Member

    The entire series and the two that follow it are free until the 30th. I've already downloaded 6/10 seasons.

    Also an update:
    After a hard crash by the program which generated another log about 1mb in size, it seems to be downloading fine.

    Thank you, looking forward to it! ^_^
     
  7. GreatInca

    GreatInca Member

    I get these every now and then more with Amazon than netflix. App restart fixes every time.
     
  8. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

    I find that hitting "refresh" (F5) does the trick ;-)