Update Help!!

Discussion in 'AnyDVD HD (DVD issues)' started by TyHoops, Feb 23, 2007.

  1. TyHoops

    TyHoops New Member

    I recently tried to update my AnyDVD software after getting several messages that the update was available. After running the setup, AnyDVD won't work on my computer anymore. The update I ran for CloneDVD seems to have worked but now AnyDVD won't operate. Whenever I run the setup, the file AnyDVD.exe is read and quarantined by my Anti-Virus software. WHAT CAN I DO TO FIX THIS??? :confused: I am no computer hot shot either so any specific help to fix this would be great. Right now I wish I would have just kept ignoring the message to upgrade. :(
     
  2. Webslinger

    Webslinger Retired Moderator

    1. Erase the file you downloaded.

    2. Keep your license key backed up somewhere safely

    3. Start-->All Program-->Slysoft-->Anydvd--->uninstall

    4. reboot

    5. clear your browser cache

    6. download again http://www.slysoft.com/download.html

    7. Disable your antivirus program, because it is giving you a false positive as far as Anydvd goes

    8. Install Anydvd

    9. Reboot

    10. Install your license key
     
  3. TyHoops

    TyHoops New Member

    This may sound dumb but how do I clear the browser cache. Like I said, not a true computer guy here.
     
  4. Webslinger

    Webslinger Retired Moderator

    Depends on the browser you're using. What browser are you using?
     
    Last edited: Feb 23, 2007