Unlucky SlySoft Purchasers (50% discount / free 1y license)

Discussion in 'Purchase and License Keys' started by Ivan, May 23, 2016.

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  1. Ivan

    Ivan Admin Staff Member

    "Unlucky" purchasers who bought an AnyDVD/AnyDVD HD license just before SlySoft closed, can request a 50% discount or a free 1y RedFox AnyDVD license (whatever they prefer) if purchase was on or after December 1, 2015. This special offer is valid until Sunday, July 24, 2016.


    Q: Cool, but how to obtain the 50% discount or license?
    A: Follow this procedure:

    Q: Darn! I bought my license just a few days before December 1st, so no discount for me?
    A: No problem, follow this procedure:
    • contact support at https://www.redfox.bz/support.html
    • enter your AnyDVD license (serial) number and/or order number
    • write a VERY nice and LOVELY message to our support team
    Q: If I pay with Bitcoin, will I still get 10% on top?
    A: Unfortunatelly, yes
    Last edited: May 23, 2016
    nebostrangla and Clams like this.
  2. RedFox 1

    RedFox 1 Super Moderator

    Ivan I hope you mean Dec1, 2015, its not Dec 1 2016 yet. LOL
  3. Ivan

    Ivan Admin Staff Member

    This was just to check if you eyes are still good...
    amazing, Clams and nebostrangla like this.
  4. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Guess I can continue to send the flocks to support then and flood your inboxes :p
  5. Ivan

    Ivan Admin Staff Member

    Yep, support is prepared and got the necessary tools today.
  6. Dave Brennan

    Dave Brennan New Member

    Are there any discounts for older "lifetime" purchases?
  7. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Yes, read the other sticky. General 20% off, automatically applied during checkout.
    Dave Brennan likes this.
  8. jerry12

    jerry12 New Member

    I bought well renewed my license for 2 years on January 2016,wrote two messages to support team,wrote serial and order number and a note,and after 4 days still no reply.I want to buy the new anydvdhd because now i have trial version,but if i get a free year license i will ask for it.
  9. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Patience, you're not the only one filling a support ticket ;-)
  10. JackDan

    JackDan New Member

    i bought it, working fine, thanks for your business :) (lifetime at 50%)
  11. blank

    blank Well-Known Member

    How long have you waited for the response ?
  12. JackDan

    JackDan New Member

    I got the reply with my coupon code in about 30 minutes. Was quick.
  13. blank

    blank Well-Known Member

    Thank you, I´m waiting since yeserday/patience seems needed
  14. Clams

    Clams Well-Known Member

    Like I said in another thread. Support is overwhelmed with the flood-gates opening.
    (Thus the "automatic" 20% promo as opposed to looking each old customer up manually)

    There's enough support to handle normal stuff - but the "Grand Opening" is taxing them. :)
  15. PistolPeteUK

    PistolPeteUK New Member

    YAY! I've been a Slysoft customer for years paying 1 or 2 years at a time, but just before Christmas I decided to go lifetime and then 3 months later....pooofff....Slysoft gone.
    Whilst I understand what's happened, it did feel a bit of a let down when I found out that my license wouldn't carry over so this is a nice gesture.
    I was going to ask to have the name on my license changed (I changed my name 6 years ago) but now I guess I get a new license with the right name on - win win!
  16. RedFox 1

    RedFox 1 Super Moderator

    And now you can use your Mastercard.
    sonic and Deszy like this.
  17. DarkQuark

    DarkQuark Well-Known Member

    I sent in my request on the 22nd. I have not heard back. Should I send in my request again or just hold tight? Thanks!
  18. Aulton

    Aulton New Member

    I do understand the issues but just to keep it real. May I suggest insted of even offering a lifetime license just make it a 5 year option. When a person buys something with a lifetime supscription they believe in the word given. It is also strange that the other software being sold is the same as on the orginal site. It is hard making money when everyone (including Microsoft) sells their software and upgrades are not free. fixes are but not upgrades.

    I again suggest offering a 5 year license as well as the 1 and 2 year you are selling. this way in 5 years the cost can be reduced for long time subscribers or if cost go up you do have options.
  19. blank

    blank Well-Known Member

    Should I write again.I´ve waited 48 hours ? :barefoot:
  20. Andy Mejias

    Andy Mejias New Member

    I sent in the information requested, via the form posted and have not yet received a reply. Am I supposed to wait for a reply email or is there another step I am missing?
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