Unable to download

Discussion in 'AnyStream' started by zer0c0de, Mar 20, 2021.

  1. zer0c0de

    zer0c0de Member

    I upgraded my client to 1.0.9.3 and was able to complete a few downloads from AMZN but I am trying this one download from NF and nothing happens. I tried following

    VPN off and ON
    Changing ISP (I have 2 connections from different ISPs)

    When I selected 720p version, it started downloading after some time but when I select 1080p version, nothing just happens. I am attaching a log file. Any help will be appreciated.
     

    Attached Files:

  2. RedFox 1

    RedFox 1 Super Moderator

    The developer will look at your logfile and see what's happening, have you tried the program with no VPN?
     
  3. zer0c0de

    zer0c0de Member

    Thanks for your response! I did. I tried with and without VPN. As I mentioned in the OP, download with 720p resolution started after some time but when I select 1080p version, the download never starts.
     
  4. zer0c0de

    zer0c0de Member

    I tried again (with VPN) and got an error on screen this time. See the attached image. I am also attaching the current log file.
     

    Attached Files:

  5. zer0c0de

    zer0c0de Member

    Can someone from the Dev team take a look?
     
  6. DeepSpace

    DeepSpace Well-Known Member

    Please be patient, it is weekend after all.
     
    whatever_gong82 and Shoozleboy like this.
  7. Prospere

    Prospere RedFox Development Team

    AnyStream could not connect to the CDN server. There is a network problem in the way.
     
  8. zer0c0de

    zer0c0de Member

    As I have mentioned in the OP, I tried with and without VPN and also changing to a different internet connection. Once when I selected the 720p version, it started downloading but never worked for 1080p resolution. With these facts and the one that I am able to download other NF titles even with VPN, I am not convined that there is a network problem in the way.
     
  9. RedFox 1

    RedFox 1 Super Moderator

    It works for everybody else, and for those who have your problem, they have to find out what is blocking the connection to the server.


    Sent from my iPhone using Tapatalk Pro
     
  10. ali_dali

    ali_dali Member

    Me too. Sometimes I can't download NF, but I can download it normally after I re install the 1.0.9.1 version
     
  11. RedFox 1

    RedFox 1 Super Moderator

    You should always use the latest version 1093, if you have problems with it post log file, and let us know what the problem is


    Sent from my iPhone using Tapatalk Pro