Unable to copy Heroes-R2-ITA-disc 6

Discussion in 'AnyDVD HD (DVD issues)' started by dadobit66, Feb 28, 2008.

  1. dadobit66

    dadobit66 Well-Known Member

    Hi there i'm unable to copy this disc.
    I got an error message: anydvd cannot read the disc. I got the latest version 6.3.1.5 and i have no problem to copy the others discs (n^1, 2, 3, 4, 5 and 7)
    The UPC number is: 5050582525687.
    Thanks for your support
     

    Attached Files:

  2. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    It looks like you have both Nero InCD & Roxio/Sonic Drag-to-Disc packet-writing software installed. Regardless of the opinion of some people these programs install filters that are known to sometimes be problematic and I'd recommend you uninstall them.

    Read errors will definitely cause problems with making a backup.

    The result of the read errors, I'd be willing to bet.

    From your logs I believe that you have the CSS key archive enabled. Personally, I would disable it.

    Your DVD drive has no region set. It doesn't always cause problems but I generally recommend that people set the region on their DVD drive to the appropriate region. Not having it set can cause problems in some cases with handling the removal of CSS on the disc. This seems to me more common when Vista is the OS for some reason. I'd recommend setting this and seeing if the problem persists.

    If setting the DVD drive region doesn't help then it's possible that you may have a flawed original disc or it's possible the packet-writing software you have installed is causing some issues.

    Download Nero CD-DVD Speed (freeware). Run the program, and select the ScanDisc tab. Select the drive the original disc is in and click Start. I expect that you'll get the same read errors but you may wish to do it, anyway.

    Personally, I recommend removing the packet-writing software altogether and setting the drive region. If the problem continues then it may very well be just a bad original disc.
     
    Last edited: Feb 28, 2008
  3. dadobit66

    dadobit66 Well-Known Member

    I try everything but nothing has changed. I think is a bad disc...
    Roxio software is no longer installed on my pc. I uninstalled it long time ago. Question:How can i uninstall the roxio/sonic drag and drop?
    Thanks for your support
     
  4. Webslinger

    Webslinger Retired Moderator

    Most of the stuff listed here is what Drinklyeanddie has already mentioned. I'm just providing specific instructions on what to do to fix this stuff.

    1.
    i. Right click the fox on your toolbar. Exit Anydvd
    ii. Click start. Right click on "My computer"--->select "properties".
    iii.Click on the 'Hardware' tab--->click the 'device manager' button.
    iv. Open the dvd/cdrom branch---> right click on your optical drive
    v. Click "properties".
    vi. You should have a region tab. From there you can select a region.
    vii. Select the region that you're in
    viii. Start Anydvd

    Remove Annoying adverts and trailers does not work properly with all discs, and may even make some unplayable. One way to test is to play the disc with that feature enable on your computer. If the original disc doesn't play properly then your backup won't either.

    2. Click the red fox icon on your toolbar. Click the "Default" button. Click "ok".

    3.
    Some discs won't work properly with Anydvd ripper and Clonedvd without Vista Service Pack 1. I don't know if this disc is one of them.

    click http://forum.slysoft.com/showthread.php?t=12975 (and read Charlie's posts)

    4. You have a bunch of packet writing junk on your system. I'm surprised your system can read anything.


    i) Create a backup of your registry
    ii) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
    (it's also an excellent program imo)
    iii) Go to Tools > Filter Driver Load Order. Select "Cdralw2k". Click "Remove Selected Filter. select "CDR4_XP". Click "remove selected filter". Select "InCDPass". Click "Remove Selected Filter". Select "incdrm". Click "Remove Selected filter". Click "ok".
    iv) Reboot

    Keep in mind the programs that installed those filters may no longer function properly.

    5. After doing all the steps listed previously, do this . . .
    Try cleaning your disc. Download Nero cd-dvd speed. It's a free program. With Anydvd running in the background, select the tab labeled "scandisc". Select the appropriate drive letter, and click "start". If Nero cd-dvd speed reports read errors, your disc is (probably) bad and needs to be exchanged--even if it plays fine (or your optical drive could be slowly dying).
     
  5. dadobit66

    dadobit66 Well-Known Member

    I installed nero 8 on my pc. I cannot uninstall a nero writing packet. If i did probably nero 8 not work anymore. I tried to uninstall a roxio writing packet using ImgBurn but at every boot i always found the writing packet. I set my drive region (region 2). I disabled the css archive. I turned off the function for annoying messages and i made a scan using nero cd-dvd speed and i found some damaged and bad sectors. This probably means that the disc is a bad disc.
    I read in the forum that other people have had problems with Heroes (DVD and HD-DVD version). :confused:
    No hope of success...
    Thanks for your support
     
    Last edited: Mar 2, 2008
  6. dadobit66

    dadobit66 Well-Known Member

    Here's a new logfile...
     

    Attached Files:

  7. James

    James Redfox Development Team Staff Member

    Looks like VTS_03_0.IFO is damaged and cannot be read. Can you copy this file with explorer?
     
  8. zebadee

    zebadee Well-Known Member

    Hi :)
    It is possible to backup this disc.
    I did it some time ago.
    R2 UK*.
    I used both AnyDVD/CloneDVD2 & AnyDVD/CloneCD to do this.
    So it has to be disc related.
    I agree with James.
    Give it a go. ;)
    *I realise there might be some differences, however my discs do have ITA option.
     
  9. Webslinger

    Webslinger Retired Moderator

    No. I own Nero 8. I don't have incd installed.

    You did the following?

    i) Create a backup of your registry
    ii) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
    (it's also an excellent program imo)
    iii) Go to Tools > Filter Driver Load Order. Select "Cdralw2k". Click "Remove Selected Filter. select "CDR4_XP". Click "remove selected filter". Select "InCDPass". Click "Remove Selected Filter". Select "incdrm". Click "Remove Selected filter". Click "ok".
    iv) Reboot
     
  10. dadobit66

    dadobit66 Well-Known Member

    Here i am again...At least i definitively uninstalled all the sonic packet writing using imgburn but in the safe mode :agree:
    I will do the same for incd...
    Now i'm interesting in James and Zebadee suggestion but sincerely i do not know how...I have to use both anydvd and clonedvd2 and anydvd and clonecd. How can i use at the same time two different softwares to back up a disc? I'm very confused about it and what about James suggestion
    Thanks to all the people.
    I really appreciate your support...
     
  11. Webslinger

    Webslinger Retired Moderator

    No. You can use either one.

    Not at the same time


    After removing the incd filters with imgburn, just do this (because if you get read errors with Nero cd-dvd speed, there's no point trying to back the disc up):


    Try cleaning your disc. Download Nero cd-dvd speed. It's a free program. With Anydvd running in the background, select the tab labeled "scandisc". Select the appropriate drive letter, and click "start". If Nero cd-dvd speed reports read errors, your disc is (probably) bad and needs to be exchanged--even if it plays fine (or your optical drive could be slowly dying).
     
    Last edited: Mar 3, 2008
  12. dadobit66

    dadobit66 Well-Known Member

    Ok. Nero cd-dvd speed has detected some bad sectors (red cluster) on the disc and some damaged sectors too (yellow cluster). I have to complete the test and then i have to try to use clonecd? :confused:
     
  13. Webslinger

    Webslinger Retired Moderator

    No. Your original disc is defective. Return it or exchange it.
     
  14. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    If all the packet-writing software is gone then please create another log file in the same way you initially did and post it. If Nero CD-DVD Speed is still showing problems then it's quite likely that it's a bad original disc but I'd like to have a look at the log files anyway.

    It's also likely that with these read errors showing up you'll find that CloneCD will also show read sector errors during the process of making a backup. In short, if the original is flawed then so will the backup.
     
    Last edited: Mar 3, 2008
  15. dadobit66

    dadobit66 Well-Known Member

    I cannot return or exchange the disc because it plays fine on a standalone dvd player...
     
  16. Webslinger

    Webslinger Retired Moderator

    Playing fine on a standalone dvd player does not indicate that the disc is not defective. Just because a disc plays fine does not mean it is fine.

    Do what Drinklyeanadie asked, but if all the packet writing software is removed on your system these are your options:

    1. Clean your disc

    2. Try a different drive to read the disc

    3. Get a new disc that isn't defective

    4. Use different software and create an imperfect backup since you'll be skipping over read errors
     
    Last edited: Mar 4, 2008
  17. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    Yes, you can. Today I was in a hurry and not home and tried to play a completely unprotected commercial disc in a friend's DVD player. It wouldn't play. I thought the disc was possibly faulty and not very happy. I got home and played it in my standalone DVD player and then also scanned it with Nero CD-DVD Speed on my computer. No errors and it literally has no protection.

    The summary of the story is not all standalones are created equal. If your disc is bad your disc is bad and no place you purchased the dics from can tell you what your DVD player plays correctly or not. If all you are doing is returning the original disc for a replacement then you aren't doing anything wrong.
     
  18. dadobit66

    dadobit66 Well-Known Member

    Ok...I'll try to exchange the disc tomorrow...Here's my new logfile.
     

    Attached Files:

  19. dadobit66

    dadobit66 Well-Known Member

    Here's a new logfile using a different drive (it's a Sony dvd recorder)
     

    Attached Files:

  20. Webslinger

    Webslinger Retired Moderator

    It's a bad original disc.