Unable to burn after burning DL movies...

[RobS]

I made a couple copies of some Dual Layer movies using the latest CloneDVD (2.9.1.5) software, thus I changed the format from DVD-5 to DVD-DL. The Dual Layer disk burned fine. However, now when I try and go back to burning standard DVD-5 disks, by changing the option from DVD-DL back to DVD-5, it treats them as if they are bad blank DVD's inserted in the burner.

I've tried multiple manufacturers of blanks, probably 3, maybe 4, still wont let me, says "Please Insert blank media"...or something to that tune.

Any ideas?

I've been using this software to burn single layer movies for a while, never had a problem until I changed that setting to DL for a couple movies.

 

[Webslinger]

1. Visit your burner's website, and update your burner's firmware if possible.
If you don't know how to go about doing this, visit http://forum.slysoft.com/showpost.php?p=12794&postcount=10

2. a) Ensure Anydvd is running.
b) Put the problematic original movie disc in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like

j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"

3. State the full a)error message(s) you encountered (click "details")

4. What version of Clonedvd are you using? Give the specific version number.

5. What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

If you don't know how to obtain media codes, you may find the following programs useful:

http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/