Unable to authenticate original disc within time limit (Mask of the Betrayer, NWN2)

[Webslinger]

1. Game Jackal 3.1.0.4 beta

2. Vista 64 bit Ultimate, SP1 (with latest updates)

3. no virtual drives

4. no packet writing software

5. C:\Program Files (x86)\Atari\Neverwinter Nights 2\nwn2main.exe | Suspicious MZ Header | SecuROM Detected - Version 07.36.0010

6. Mask of the Betrayer, Neverwinter Nights 2 (expansion)

7. 1.13.1409 English

8. DVD

9. North America, I think (region 1)

10. Intel Quad core 9450

11. Samsung SH-S223F SB00

12. Kaspersky Internet Security 8.0.0.454

13. My profile works occasionally. At first, it seemed to be working each time I rebooted. But now it just appears random when it works. I can surf the web for awhile. Then I'll try to run my profile, and I'll get the following error message:

So, I click cancel. And Game Jackal shuts down.

Then I'll try running the profile again a bit later (after surfing some more), and it will work. I have created new profiles as well. Same thing happens.


14.

Game Jackal log file - Summary
Log date - 9/03/08 8:33:01 PM
***********************************************
[9/03/08 8:33:01 PM] This log file will be updated after the profile Neverwinter Nights 2 - Mask of the Betrayer has shutdown (this may take a few moments).
[9/03/08 8:33:01 PM] End of log file  - Summary

Game Jackal log file - Collection
Log date - 9/03/08 8:34:12 PM
***********************************************
[9/03/08 8:34:12 PM] Starting collection thread...
[9/03/08 8:34:12 PM] Profile - Neverwinter Nights 2 - Mask of the Betrayer
[9/03/08 8:34:12 PM] CP Flag - 1
[9/03/08 8:34:12 PM] End of log file  - Collection

Game Jackal Launcher log file
Log date - 9/03/08 8:33:03 PM
 
***********************************************
[9/03/08 8:33:03 PM] Launcher starting...
[9/03/08 8:33:03 PM] Program - C:\Program Files (x86)\Atari\Neverwinter Nights 2\nwn2main.exe
[9/03/08 8:33:03 PM] Parameters - Nights
[9/03/08 8:33:03 PM] Directory - C:\Program Files (x86)\Atari\Neverwinter Nights 2\
[9/03/08 8:33:03 PM] Processor mask - 1
[9/03/08 8:33:03 PM] MaplomH - C:\Program Files (x86)\SlySoft\Game Jackal\13620H.dll
[9/03/08 8:33:03 PM] Debug - True
[9/03/08 8:33:03 PM] Cmdline - "C:\Program Files (x86)\Atari\Neverwinter Nights 2\nwn2main.exe" Nights
[9/03/08 8:33:03 PM] Process will be created in a suspended state.
[9/03/08 8:33:03 PM] C:\Program Files (x86)\SlySoft\Game Jackal\13620H.dll loading...
[9/03/08 8:33:03 PM] C:\Program Files (x86)\SlySoft\Game Jackal\13620H.dll loaded successfully.
[9/03/08 8:33:03 PM] Resuming process.
[9/03/08 8:33:03 PM] Debug - ProcessHandle = 236
[9/03/08 8:33:03 PM] Debug - ThreadHandle = 172
[9/03/08 8:33:03 PM] Debug - ProcessID = 5264
[9/03/08 8:33:03 PM] Debug - ThreadID = 3848
[9/03/08 8:33:03 PM] Debug - Process is NOT 64-bit

Game Jackal log file - Profile
Log date - 9/03/08 8:33:01 PM
***********************************************
[9/03/08 8:33:01 PM] Profile - Neverwinter Nights 2 - Mask of the Betrayer
[9/03/08 8:33:01 PM] Profile mode: 2
[9/03/08 8:33:01 PM] Profile CP: 1
[9/03/08 8:33:01 PM] Driver mode: 15851
[9/03/08 8:33:03 PM] Starting monitor thread...
[9/03/08 8:33:03 PM] Monitor thread started.
[9/03/08 8:33:03 PM] Using external launcher - C:\Program Files (x86)\SlySoft\Game Jackal\13620L.exe
[9/03/08 8:34:12 PM] Media information
[9/03/08 8:34:12 PM] Name - NWN2MOTB
[9/03/08 8:34:12 PM] Serial - xxxx
[9/03/08 8:34:12 PM] Size - 1989
[9/03/08 8:34:12 PM] Profile deactivated.
[9/03/08 8:34:12 PM] End of log file  - Profile

Game Jackal log file - Profile Shutdown
Log date - 9/03/08 8:34:12 PM
***********************************************
[9/03/08 8:34:12 PM] Firing plugin "before deactivation" event...
[9/03/08 8:34:12 PM] Event complete.
[9/03/08 8:34:12 PM] Deactivating profile object...
[9/03/08 8:34:12 PM] Object cleaned up.
[9/03/08 8:34:12 PM] Unlocking drives...
[9/03/08 8:34:12 PM] Drives unlocked.
[9/03/08 8:34:12 PM] Firing plugin "after deactivation" event...
[9/03/08 8:34:12 PM] Event complete.
[9/03/08 8:34:12 PM] Saving library...
[9/03/08 8:34:12 PM] Save completed.
[9/03/08 8:34:12 PM] End of log file  - Profile Shutdown

15.
===============================================
Filter Driver Load Order - ImgBurn v2.4.2.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: maplom
Device: CD/DVD-ROM Device
Lower Class Filter: maploml
Lower Class Filter: ElbyDelay
Lower Class Filter: ElbyCDFL
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]

Filter Name: maplom
File Name:
File Version:
File Description:
Product Name:
Product Version:
Company Name:
Copyright:

Filter Name: maploml
File Name:
File Version:
File Description:
Product Name:
Product Version:
Company Name:
Copyright:

Filter Name: ElbyDelay
File Name: C:\Windows\System32\Drivers\ElbyDelay.sys
File Version: 5, 1, 0, 1 [5.1.0.1]
File Description: Elby Delay Lower Filter Driver
Product Name: CDRTools
Product Version: 5, 1, 0, 1 [5.1.0.1]
Company Name: Elaborate Bytes AG
Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

Filter Name: ElbyCDFL
File Name: C:\Windows\System32\Drivers\ElbyCDFL.sys
File Version: 5, 2, 1, 3 [5.2.1.3]
File Description: ElbyCDIO Filter Driver
Product Name: CloneCD
Product Version: 5, 2, 1, 3 [5.2.1.3]
Company Name: SlySoft, Inc.
Copyright: Copyright (C) 2003 - 2006 SlySoft, Inc.

Filter Name: AnyDVD
File Name: C:\Windows\System32\Drivers\AnyDVD.sys
File Version: 6.4.6.5
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.4.6.5
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2008 SlySoft, Inc.

 

[Webslinger]

Sorry, I know this issue must be utterly frustrating, especially since the profile works sometimes, but for the life of me, I cannot figure out why it doesn't work all the time.

Perhaps I should create a list of running applications.


Operating System: Windows Vista (64-bit) Service Pack 1

IDE controllers:
DeviceDesc: @mshdc.inf,%idechannel.devicedesc%;IDE Channel
Mfg: @mshdc.inf,%ms-drivers%;(Standard IDE ATA/ATAPI controllers)
Service: atapi
atapi (system32\drivers\atapi.sys), Version: 6.0.6001.18000 (6.0.6001.18000)
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
Copyright: © Microsoft Corporation. All rights reserved.
Description: ATAPI IDE Miniport Driver
FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840)
ProductVersion: 6.0.6001.18000

DeviceDesc: @mshdc.inf,%idechannel.devicedesc%;IDE Channel
Mfg: @mshdc.inf,%ms-drivers%;(Standard IDE ATA/ATAPI controllers)
Service: atapi
atapi (system32\drivers\atapi.sys), Version: 6.0.6001.18000 (6.0.6001.18000)
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
Copyright: © Microsoft Corporation. All rights reserved.
Description: ATAPI IDE Miniport Driver
FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840)
ProductVersion: 6.0.6001.18000

DeviceDesc: @mshdc.inf,%idechannel.devicedesc%;IDE Channel
Mfg: @mshdc.inf,%ms-drivers%;(Standard IDE ATA/ATAPI controllers)
Service: atapi
atapi (system32\drivers\atapi.sys), Version: 6.0.6001.18000 (6.0.6001.18000)
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
Copyright: © Microsoft Corporation. All rights reserved.
Description: ATAPI IDE Miniport Driver
FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840)
ProductVersion: 6.0.6001.18000

DeviceDesc: @mshdc.inf,%idechannel.devicedesc%;IDE Channel
Mfg: @mshdc.inf,%ms-drivers%;(Standard IDE ATA/ATAPI controllers)
Service: atapi
atapi (system32\drivers\atapi.sys), Version: 6.0.6001.18000 (6.0.6001.18000)
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
Copyright: © Microsoft Corporation. All rights reserved.
Description: ATAPI IDE Miniport Driver
FileVersion: 6.0.6001.18000 (longhorn_rtm.080118-1840)
ProductVersion: 6.0.6001.18000


CDROM Class UpperFilters:
maplom (system32\drivers\maplom.sys), Version: 3.1.0.4 (3.1.0.4)
Company: SlySoft Inc.
Product: Game Jackal
Copyright: Copyright © 2008 SlySoft Inc.
Description: Maplom.sys
Trademarks: Copyright © 2008 SlySoft Inc.
FileVersion: 3, 1, 0, 4
ProductVersion: 3, 1, 0, 4


CDROM Class LowerFilters:
AnyDVD (System32\Drivers\AnyDVD.sys), Version: 6.4.6.5 (6.4.6.5)
Company: SlySoft, Inc.
Product: AnyDVD
Copyright: Copyright 2002 - 2008 SlySoft, Inc.
Description: AnyDVD Filter Driver
Trademarks: AnyDVD and SlySoft are trademarks of SlySoft, Inc.
FileVersion: 6.4.6.5
ProductVersion: 6.4.6.5
Comments: 20080826223210
PrivateBuild: Release
SpecialBuild: Windows x64

ElbyCDFL (System32\Drivers\ElbyCDFL.sys), Version: 5.2.1.3 (5.2.1.3)
Company: SlySoft, Inc.
Product: CloneCD
Copyright: Copyright (C) 2003 - 2006 SlySoft, Inc.
Description: ElbyCDIO Filter Driver
Trademarks: CloneCD is a trademark of Elaborate Bytes AG
FileVersion: 5, 2, 1, 3
ProductVersion: 5, 2, 1, 3
Comments: CloneCD Driver
PrivateBuild: No
SpecialBuild: Windows x64

ElbyDelay (System32\Drivers\ElbyDelay.sys), Version: 5.1.0.1 (5.1.0.1)
Company: Elaborate Bytes AG
Product: CDRTools
Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG
Description: Elby Delay Lower Filter Driver
Trademarks: elby CloneDVD, elby and Elaborate Bytes are trademarks of Elaborate Bytes AG
FileVersion: 5, 1, 0, 1
ProductVersion: 5, 1, 0, 1
PrivateBuild: No
SpecialBuild: Windows x64

maploml (system32\drivers\maploml.sys), Version: 3.1.0.4 (3.1.0.4)
Company: SlySoft Inc.
Product: Game Jackal
Copyright: Copyright © 2008 SlySoft Inc.
Description: Maplom.sys
Trademarks: Copyright © 2008 SlySoft Inc.
FileVersion: 3, 1, 0, 4
ProductVersion: 3, 1, 0, 4


F:\ -> \Device\CdRom1
\DosDevices\F:\ -> IDE\CdRomTSSTcorp_CDDVDW_SH-S223F________________SB00____\4&36887771&0&0.1.0
Device UpperFilters:
None!

Device LowerFilters:
None!

Running processes:
PID: 0: [System Process]
PID: 4: System
PID: 620: smss.exe
PID: 768: csrss.exe
PID: 820: wininit.exe
PID: 840: csrss.exe
PID: 876: services.exe
PID: 888: lsass.exe
PID: 896: lsm.exe
PID: 460: svchost.exe
PID: 512: winlogon.exe
PID: 748: svchost.exe
PID: 832: svchost.exe
PID: 1040: Ati2evxx.exe
PID: 1072: svchost.exe
PID: 1100: svchost.exe
PID: 1112: svchost.exe
PID: 1196: audiodg.exe
PID: 1220: CTAudSvc.exe
PID: 1296: svchost.exe
PID: 1340: SLsvc.exe
PID: 1412: svchost.exe
PID: 1684: spoolsv.exe
PID: 1708: svchost.exe
PID: 1856: taskeng.exe
PID: 2000: Ati2evxx.exe
PID: 2100: dwm.exe
PID: 2196: taskeng.exe
PID: 2212: explorer.exe
PID: 2380: MSASCui.exe
PID: 2388: IAAnotif.exe
PID: 2400: LCDMon.exe
PID: 2416: LGDCore.exe
PID: 2468: ehtray.exe
PID: 2620: ehmsas.exe
PID: 2692: razerhid.exe
PID: 2704: TrueImageMonitor.exe
PID: 2724: LCDClock.exe
PID: 2740: LCDPop3.exe
PID: 2872: schedul2.exe
PID: 2928: avp.exe
PID: 2940: svchost.exe
PID: 2972: IAANTmon.exe
PID: 3056: Runservice.exe
PID: 2284: LSSrvc.exe
PID: 2560: NBService.exe
PID: 2820: PD91Agent.exe
PID: 3100: IoctlSvc.exe
PID: 3148: svchost.exe
PID: 3160: PSIService.exe
PID: 3192: svchost.exe
PID: 3216: TrueImageTryStartService.exe
PID: 3344: svchost.exe
PID: 3376: SearchIndexer.exe
PID: 3504: WUDFHost.exe
PID: 3548: razertra.exe
PID: 3636: razerofa.exe
PID: 3672: TimounterMonitor.exe
PID: 3948: jusched.exe
PID: 3976: VolPanlu.exe
PID: 3984: CTXFIHLP.EXE
PID: 4008: CTXFISPI.EXE
PID: 4024: MOM.exe
PID: 4032: avp.exe
PID: 4040: brs.exe
PID: 4064: Creative_Audio_Engine_Cleanup.0001
PID: 3936: CCC.exe
PID: 4020: mobsync.exe
PID: 4132: CTAELicensing.exe
PID: 4440: PD91AgentS1.exe
PID: 1728: AnyDVDtray.exe
PID: 4472: ADvdDiscHlp64.exe

 

[matthew]

Next time this happens... can you post the "ref" file. This is located in the profile library directory and will have the name "12345-12345678.ref" where 12345-12345678 is the profile filename.

FYI you can find the profile filename by editing the profile. The profile filename is the name at the bottom of the dialog.

 

[Webslinger]

Sure thing

 

[Webslinger]

I'm still having this issue with 3.1.0.5 rc1

I guess I'll try updating my profile.

 

[Webslinger]

I'm still having this issue with 3.1.0.5 rc1

I guess I'll try updating my profile.

Unfortunately, updating my profile didn't help.

 

[matthew]

Unfortunately, updating didn't help.

Hmmm, I did fix a bug that could cause such a thing... obviously that was not the only bug :bang:

A few questions.
1) Does this happen with profiles create pre v3.1.0.4?
2) It is intermittent. i.e. The same profile will work again at some point.
3) Is there anything that you are doing which may be the cause?

In addition to the ref file you posted... can you post the srd profile file (i.e. 12345-12345678.srd)

The strange thing is that I had a new profile do the same thing. However the issue was with the profiling... there seemed to be a problem when I analyzed the DVD. All very odd :doh:

 

[Webslinger]

1) Does this happen with profiles create pre v3.1.0.4?

I don't know if the problem is the profile or the emulation. I do know that before version 3.1.0.4, the profile I had was working. But I've re-created it since then.

It is intermittent. i.e. The same profile will work again at some point.

Yes. And I don't know what the trigger is. Sometimes it works. Then I use firefox for a little while and browse. But I exit firefox. Then I try to run the profile again, and the time runs out . . .

Then I do a few more things (check email, visit a few more websites). I try again, and the profile will work.

If the profile failed to work every single time, this might be easier to figure out.

Is there anything that you are doing which may be the cause?

*sigh* I wish I knew. Could the problem be Kaspersky Internet Security 8.0.0.454? I'm sort of looking for an excuse to switch to ESET Smart Security anyway (you see, all the cool kids are using ESET Smart Security or Nod32 ).

In addition to the ref file you posted... can you post the srd profile file (i.e. 12345-12345678.srd)

Sure

 

[matthew]

Ok... now I'm really confused. The srd file is the problem file (this is generated during the profiling process). For some reason the timing data seems a little strange. What is odd is that none of this code has been changed in recent releases

Anyway... I will work out the hows and whys and sort it out for rc2.

 

[Webslinger]

Anyway... I will work out the hows and whys and sort it out for rc2.

Thank you! :rock:

 

[Webslinger]

I just wanted to let matthew know that 3.1.1.0 resolved the issue I was having. I updated my profile, and everything is fine now.

Thank you :clap:

 

[matthew]

Thanks for the update