trying to purchase but failing

Discussion in 'Purchase and License Keys' started by Aurore, Feb 26, 2018.

  1. Aurore

    Aurore New Member

    I got as far as the checkout, but selected what I thought was paypal to pay. However I must have misclicked as something chinese came up. I navigated back from the page but it didnt work. now when I try to purchase it informs me my purchase is still under way and that it will check for payment every 5 minutes. No way for me to cancel, and no way for me to make a new purchase as it keeps giving me this message that it is trying every 5 minutes.

    c********@****** is the email I am buying under.

    (edit by Ivan: anonymized email address)
    Last edited by a moderator: Feb 26, 2018
  2. Ivan

    Ivan Admin Staff Member

    Hi Aurore,

    Indeed - it's not PayPal, it's PePay (with one e).

    I'll send you a PM in a second with a link that should do the trick ...