To any Slysoft forum admin...

Discussion in 'General Chat' started by Moj77, Feb 10, 2007.

  1. Moj77

    Moj77 New Member

    I would greatly appreciate if you can ell me how I can stop my interenet explorer to change to the slysoft website randomly. This is happening since the last update to AnyDVD. I already paid for my AD and my clonedvd and I sure now what your website is. I do not need my explorer to change to your site 3 or 4 times when im surfing the net. Thank you in advance.
     
  2. linx05

    linx05 Well-Known Member

    As long as you downloaded AnyDVD and CloneDVD from slysoft.com or a reputable website, you have no worries. Slysofts programs do not mess with your computer in any malicious way. Your problem lies somewhere else I am afraid.
     
  3. James

    James Redfox Development Team Staff Member

    It looks like your Windows system has been damaged / compromised. Either fix this, or disable "automatic update check" in the programs for the time being.
     
  4. RedFox 1

    RedFox 1 Super Moderator

    I am just trying to help here so if you have done this please disregard. Press F-5 while online and it will clean your internet cache. This might solve your problem or Not. I would also try to use a simple registry cleaner every once and awhile, nothing complicated , just to clear your temp files and such. Just an idea.;)
     
  5. Moj77

    Moj77 New Member

    I'm afraid I do not totally understand you, but I only have AnyDVD and a trial version of CloneDVD. Both were downloaded from this site.
     
  6. Moj77

    Moj77 New Member


    Didn't know about F-5, but I do know how to clean cache. Is not working. It only happens once when I startup the computer. It even comes up wiithout starting the explorer.

    Registry cleaner, that I do not know how to use.
     
  7. oldjoe

    oldjoe Well-Known Member

    My best guess would be you have a Home Page Hijacker. Ad-Aware,Spybot Search and Destroy or CCCleaner will most like find the problem.
    RegSeeker is an excellent and simple to use Registry cleaner.
     
  8. James

    James Redfox Development Team Staff Member

    Again:
    It looks like your Windows system has been damaged / compromised. Either fix this, or disable "automatic update check" in the programs for the time being.
     
  9. Moj77

    Moj77 New Member

    Sorry James, I did not mention it but I did that as well.

    I'll try the utility oldjoe.Thx.
     
  10. Wildrat

    Wildrat Well-Known Member

    Are you saying that your browser pops up, or is anydvd popping up telling you there is an update? I am slightly confused as to the problem.
     
    Last edited: Feb 15, 2007
  11. purplexed

    purplexed Well-Known Member


    What used to happen to me... is this:

    randomly I would walk into my computer room and this page would be open.

    http://www.slysoft.com/en/

    also, I would be browsing and once again... totally randomly whatever i was surfing... would just goto: http://www.slysoft.com/en/

    it was very odd... and for whatever reason it stopped happening... I did not do anything to stop this process... and the "Windows system has been damaged / compromised" does not work for me..

    Because I can not understand how a compromised/damaged windows system would create something that would force my browser to visit slysoft's website..

    it was/is something from the SlySoft programs that are installed....

    if the computer is compromised... it would seem to me something from the installed slysoft product would cause this habit... no?
     
  12. Wildrat

    Wildrat Well-Known Member

    I've been using Slysoft products for quite some time now and I have never had anything like that happen. I do not think it is Slysoft products causing this, but maybe something like what was said before, some type of browser hijack or something. The only thing I ever get is the Slysoft pop-up when ever a update to the programs is available. Sorry I can't be of anymore help than what has already been stated. All I can suggest is to have a good firewall and virus program running.
     
  13. Tom

    Tom Redfox Team Member Staff Member

    Moj77,

    The only reason for hijacking to a SlySoft page can be an unhonorable affiliate.

    I checked the referrer in your order. You came via afterdawn.com and they are very reliable and trustful.

    Please check your browsers cookie 'slysoft.com' and try to find out the value of 'aid'. Perhaps there is meanwhile another affiliate ID than afterdawn.

    Additionally please keep an eye on the internet address in your auto-popping browser. Can you see a parameter like '?aid=12345'?

    Thanks