AnyDVD HD 8.5.5.0 fails with AnyDVD Exception! "The Matrix". After selecting OK AnyDVD HD shuts down. I have sent the dump to the recommended email address that was posted on the pop up. I haven't heard back yet. So I thought I would post here. I could not create a log file since AnyDVD HD shuts down after selecting OK on the pop up message.
Thanks
Update: Since I haven't gotten a response from Redfox or anyone else. I decided to clean the disc. With no avail to resolve the issue. I tried other Blu-Ray disc without an issue. I can play the disc in a couple of Blu-Ray standalone players. So I would assume the disc has reading errors using AnyDVD. And not a hardware issue with my computer. So I have returned the disc for a replacement.
Thanks Again
Thanks
Update: Since I haven't gotten a response from Redfox or anyone else. I decided to clean the disc. With no avail to resolve the issue. I tried other Blu-Ray disc without an issue. I can play the disc in a couple of Blu-Ray standalone players. So I would assume the disc has reading errors using AnyDVD. And not a hardware issue with my computer. So I have returned the disc for a replacement.
Thanks Again
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