Discussion in 'AnyDVD HD (DVD issues)' started by Thomas Eckenrod, Jul 31, 2019.
Cant get The Intruder dvd to backup
The Intruder is a new release. Please try the newest anydvd version at below link
If you still have problems please attach a logfile by following the below guide.
Ensure Anydvd is running.
Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
Right click the red fox icon on your system tray (to the lower right).
Select "Create Logfile"
Wait for Anydvd to create a log file. In some circumstances this might take 5 minutes or longer.
A pop-up screen will appear. Take note of the location where Anydvd created the logfile "Anydvd_Info_<xxxxxxx>.ziplog" (or something similar)
Click "ok". A Windows Explorer will open. You will see a zip file called "Anydvd_Info_titleofmydisc.ziplog"
Click "Create new topic" on the top or bottom right of a forum section.
Describe the problem
Below the text box you will see 3 buttons. Click the middle one that states "Upload File".
A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the RedFox forums)
Click the "Browse" button, and locate and select the .ziplog file you created.
Wait for the progress indicator in the top right corner to finish. Then click "Close"
When you submit reply, or submit a new thread, the .ziplog file will be attached automatically for us to take a look at.
Thanks for the replys. I returned the dvd to redbox and rented another copy and it worked fine. Must have gotten a bad disc
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