Hi, thanks in advance for any help the group can offer. I just had the unfortunate realization that the Dell Alienware laptop I got with BD has a player that is an RPC2 and has a problem with all the Slysoft products (MATSHITA DVDRWBD UJ167AM and can't find a firmware update). That leaves me with (1) trying to convince Dell to take it back due to not working with my favorite software or (2) buying an external BD player so that I can burn my bluray disks for my WD cloud for streaming purposes. In the past I've had a hard enough time communicating with Dell support on obvious issues, which leads me to believe that option 2 is the way to go (and I do like the rest of the setup of this Alienware). So....can anyone make suggestions of manufacturers and/or models of external USB BD players that work well with CloneBD?