Hi! It's been a while. I have a new DVD that I am trying to extract the audio from using DVD Audio Extractor version 7.6.0 which is their latest version. I am using the latest released version of AnyDVD which is version 18.104.22.168. The system I am using is a Dell Latitude E6540 with 16 GB of memory, a 300 GB SSD, and a MATSHITA DVD+-RW UJ8FB DVD drive. I am running 64 bit Windows 10 Home. What happens with the DVD is that I can hear the DVD drive repeatedly trying to read the disc and eventually giving up. AnyDVD then shows the drive as being empty. This doesn't happen when AnyDVD isn't running, but of course without AnyDVD DVD Audio Extractor cannot read the audio stream. For a sanity check I tried the DVD in a standard DVD player and it works just fine. There are two versions of this movie, the version I am working with is the one from New Day Films and can be found here: Code: https://www.newday.com/film/states-grace Thanks!