some unidentified problem

[dspblues]

Ratatouille Backup Problem

Y
iii) Go to Tools > Filter Driver Load Order. Select "DRVMCDB". Click "Remove Selected Filter". Select "DLACDBHM". Click "Remove Selected Filter". Click "ok".

Hi Web,
I'm having the same problem. When I run ImgBurn, I get the following...


===============================================
Filter Driver Load Order - ImgBurn v2.4.0.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: PxHelp20
Lower Class Filter: AnyDVD
Lower Class Filter: ElbyDelay
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: PxHelp20
File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
File Version: 3.00.56a [3.0.56.0]
File Description: Px Engine Device Driver for Windows 2000/XP
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions

Filter Name: AnyDVD
File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
File Version: 6.3.1.7
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.3.1.7
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2008 SlySoft, Inc.

Filter Name: ElbyDelay
File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
File Version: 5, 1, 0, 1 [5.1.0.1]
File Description: Elby Delay Lower Filter Driver
Product Name: CDRTools
Product Version: 5, 1, 0, 1 [5.1.0.1]
Company Name: Elaborate Bytes AG
Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

Filter Name: imapi
File Name: C:\WINDOWS\system32\Drivers\imapi.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

What one do I remove?

 

[Webslinger]

Please do not post in other people's troubleshooting threads unless you wish to help them. Create your own thread instead. click http://forum.slysoft.com/showpost.php?p=87585&postcount=4 and read fully thank you

What one do I remove?

None yet.

We need a full error message (6B) and the Anydvd log (6A) file if you want help.

1. Use Anydvd 6.3.1.7: click http://forum.slysoft.com/showpost.php?p=93915&postcount=1

You may need to reboot after installing if prompted to do so.

2. Click the red fox icon on your toolbar. Click "default". Click "ok".

3. If you use DVDShrink, Nero Recode, or programs that generally can't handle structural protections, right-click on the fox icon on your toolbar and select "Rip video-dvd to Hard Disk". Choose your source and destination paths. Click "Copy", and wait for Anydvd ripper to finish. You can then import that rip into whatever program you want. This is an important step if the original disc contains structural protection.

You don't need to do this if you own Clonedvd or are planning to make a backup with Clonecd.


4. Use the latest Clonedvd: click http://forum.slysoft.com/showpost.php?p=84511&postcount=1

5. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


6. If you still have problems, then . . .

A)
a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like

(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


C) Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered

 

[dspblues]

log file

Here's my log file from anydvd. Basically what seems to happen is that CloneDVD stops reading the disc at 13% and fails with CRC errors. I've tried 2 different discs and both fail.

 

[Webslinger]

Drive (Hardware) Region: 0 (not set!)

1.
i. Right click the fox on your toolbar. Exit Anydvd
ii. Click start. Right click on "My computer"--->select "properties".
iii.Click on the 'Hardware' tab--->click the 'device manager' button.
iv. Open the dvd/cdrom branch---> right click on your optical drive
v. Click "properties".
vi. You should have a region tab. From there you can select a region.
vii. Select the region that you're in
viii. Start Anydvd

I've tried 2 different discs and both fail.

Then they are both bad discs or your optical drive/reader is slowly dying.

Download Nero cd-dvd speed. It's a free program. With Anydvd running in the background, select the tab labeled "scandisc". Select the appropriate drive letter, and click "start". If Nero cd-dvd speed reports read errors, your disc is (probably) bad and needs to be exchanged--even if it plays fine (or your optical drive could be slowly dying).

 

[DrinkLyeAndDie]

Here's my log file from anydvd. Basically what seems to happen is that CloneDVD stops reading the disc at 13% and fails with CRC errors. I've tried 2 different discs and both fail.

I'm not seeing anything out of the ordinary in your logs. I would recommend that you set your drive region but I don't believe that's causing the problem in this case.

As Webslinger suggested I would scan the disc with Nero CD-DVD Speed.