[Solved] Still Can't Download from Amazon

Discussion in 'AnyStream' started by JConley, May 3, 2021 at 1:16 PM.

  1. JConley

    JConley Member

    All, I have posted a few times about this issue but I cannot seem to determine what the issue is with Amazon downloads. I'm reading and hearing no others are experiencing issues but I still cannot download anything. Log file attached. Can someone advise on a solution?
     

    Attached Files:

  2. RedFox 1

    RedFox 1 Super Moderator

    Are you using the green Downloadables button on the upper face of the GUI.
     
  3. JConley

    JConley Member

    Sure am which is why I'm perplexed. It's giving me the same "Could not load playlist: Host s3-iad-2.cf.dash.row.aiv-cdn.net not found" error each time I attempt a download.
     
  4. yrgnd

    yrgnd Well-Known Member

    Are you even able to ping that address? If not it could be your DNS. Are you using some sort of third party DNS resolver in your setup?
     
  5. RedFox 1

    RedFox 1 Super Moderator

    Please put that complete error included.net into your whitelist on your AV. From the word host to the word .net. You could also try turning off your AV to see if it’s going to work before you whitelist it.
     
  6. JConley

    JConley Member

    Sorry, am I able to ping which address? Help me understand where to get the IP for the amazon prime movies and I'll try.
     
  7. JConley

    JConley Member

    Sorry, not following. Into my AV? I'm only running a piHole on the network which hadn't caused any issues in previous releases.
     
  8. Gummigutta

    Gummigutta Translator (sv)

  9. RedFox 1

    RedFox 1 Super Moderator

    Pi hole is your issue, Turn it off and it will work
     
  10. yrgnd

    yrgnd Well-Known Member

    ping s3-iad-2.cf.dash.row.aiv-cdn.net
     
  11. JConley

    JConley Member

    Shazam! Whitelisted on piHole and up and running! Thanks!
     
    RedFox 1 likes this.
  12. RedFox 1

    RedFox 1 Super Moderator

    Anytime, thank Gummigutta also, she reminded me that Pi-hole was always an issue.
     
    whatever_gong82 and Gummigutta like this.
  13. JConley

    JConley Member

    Gummigutta and RedFox 1 like this.
  14. RedFox 1

    RedFox 1 Super Moderator

    RedFox and members are the best they can be, thank you for being a part of the project.
     
    Aeneas72 likes this.