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(solved) Purchase - No license key attached

DarskXZ

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Mar 21, 2021
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Hi,

I have purchased Anystream and have the license key email, but have no license key attached.

Would you be able to send me my license key?

My order number is Oxx-xxx

Many Thanks

[Edit: order number masked by Ivan]
 
Last edited by a moderator:
Hi,

I have purchased Anystream and have the license key email, but have no license key attached.

Would you be able to send me my license key?

My order number is Oxx-xxx

Many Thanks
You wouldn't per chance use Protonmail do you? They are known for stripping attachments from emails. Either way, you may need to enter a ticket, or maybe @Ivan can help here.
 
Last edited by a moderator:
Hi mmdavis, yes I do use protonmail.

I did see the other thread about the same issue, I have submitted a support ticket.

Was hoping that this would be a quicker way of getting my key.

Edit; I did try key recovery - it sent the email, but still no key attached
 
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