[SOLVED] Problem after choosing Amazon Prime

Discussion in 'AnyStream' started by mythix, Sep 22, 2020.

  1. mythix

    mythix Member

    AnyStream crashes when I choose Amazon Prime after first install. I cannot re-run it after.

    If after a second install I choose Netflix, it works, but as soon as I click Amazon, it crashes again and not able to start the software again.

    Any clue?
     

    Attached Files:

  2. Prospere

    Prospere RedFox Development Team

    Could you please try removing the folder

    %appdata%\RedFox\AnyStream


    and run AnyStream again. This would, however, require you to login to Amazon again.
     
  3. mythix

    mythix Member

    It recreates the directory and crashes again

    Edit: For some reason, I crashed when using RDP to control computer remotely. Stopping RDP and control directly the computer allows me to run the software. Weird but fixed.
     
    Last edited: Sep 22, 2020
  4. Prospere

    Prospere RedFox Development Team

    Glad you are able to use the software.

    The problem, however, appears to be very interesting and deserves some further investigation.
     
  5. mythix

    mythix Member

    No issue with Netflix using RDP. Maybe some sort of DRM protection to the Amazon page? Or driver issue?
     
  6. Prospere

    Prospere RedFox Development Team

    It is due to the differences in implementation, while we use a built-in browser for Amazon, Netflix is an in-house development.

    Regarding the problem itself - no, DRM has nothing to do with it. It is a Qt vs. graphics driver OpenGL compatibility conflict.