(Solved) Prime now comes up as not logged in then Anystream crashes (Registered version)

Discussion in 'AnyStream' started by John Moore, Feb 3, 2021.

  1. John Moore

    John Moore Member

    Please see screen prints and log file.
    Anystream will not log into prime, states as seen in the ist screen image that I am not logged in, which I have previously done, the Prime Japanese site loads then the second screen image shows how the program fails, dump file included. 1st screen not logged in.jpg 2nd screen crash report.jpg
     

    Attached Files:

  2. Prospere

    Prospere RedFox Development Team

    Could you please delete the
    Code:
    %localappdata%\RedFox\AnyStream
    folder and try again?
     
  3. John Moore

    John Moore Member

    japanese log in.jpg log in not recognized.jpg Thank you, That stopped Anystream from crashing, it still loads the Japanese home page in Japanese, I change the page to "English" attempt to log in but am told "not recognized account" my log in email is correct, I am still able to use Anystream with Netflix, my credentials are correct, am using a password PIM to copy and past the credentials from, just signed out of Prime and back in using a browser and the credentials from the PIM I use with no problems.
     
  4. John Moore

    John Moore Member

    will not change country.jpg

    So I looked around for an option to change country, found one at the bottom of the page but it does not work have tried several times with no luck, it stays at "Japan"
     
  5. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member


    A few years back, I tried buying something (physical) from Amazon Japan, and had exactly the same problem in a regular browser. Can you actually log in with your account into Amazon Japan from a regular browser, does that work for you?
     
  6. John Moore

    John Moore Member

    Same, can't log in using a browser at https://www.amazon.co.jp/ap/signin
     
  7. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

  8. John Moore

    John Moore Member

    AS is defaulting to the Japanese site, so I'd figure it's an AS problem as Amazon blocks logging into other countries directly via the URL set for another country as I've just read, so having this software directed to the correct page for my country is the problem, either that or Amazon's coders have been looking to block AS and have found a solution, which from the lack of others reporting the same problem is unlikely at this time.
     
  9. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

    Why is AS defaulting to the Japanese site, change it to proper site in Settings->Region
     
  10. John Moore

    John Moore Member

    I am now able to log into Prime, went into settings and found "Japan" as the default country, changed that to "Other" which made no difference, went into providers and removed Prime, re-added prime and went through the process of registering a new browser and it's open at the Prime page, will report back once I get a chance to download something shortly and mark as fixed if it is.
     
  11. 0x0x0x0x0

    0x0x0x0x0 Well-Known Member

    When you change the region, you need to close the program and start it again.