I have politely listened to his opinion in almost every thread on the forum,. its time for him to go, if he is not a customer and is adamantly trying to dissuade our membership from buying a new license and telling lies and speculation about the old owners, I will not tolerate it. I am trying to give as many answers as possible, but if you continues thread after thread of this crap, I cant think of one forum that would accept his misinterpretation of the facts.
Yes...you have a right to be angry at insults, and innuendo as facts..that's unacceptable.
I've never meant to do that, in past posts, and if I may have, I'm very sorry.
I was simply mentioning others feelings to start a conversation about it.
You do not need to worry about ME ...
I'm just saying I'm understanding peoples feelings.
(I was also in the retail consumer market...handling customer support issues, so I know how to help people understand)
But now that there's a discussion going on about it, you'll see it die-down after awhile.
Don't think about the money so much (I know it matters too) ... Right now all of you should be focusing on building customer trust. At least not shutting down threads is a good start. (I applaud you for that)
Don't be afraid to speak your mind, but don't ask customers to be sheep either.
P.S. - don't mind my rants of the 50% for all old LTL's -- I don't expect you to immediately obey me...I'm just saying what could have alleviated the negative consumer feelings about much of this.
People are only saying what it looks like to them... Even though it's not that way.
It's a serious matter that can't be ignored.
The nasty ones are just a few... Don't worry about them.
...but that doesn't mean no one will not think it if you act like the OZ character saying ...
"Pay no attention to the man behind the curtain".
This crap will continue for awhile, I'm sure...but don't worry, ...the longer everyone sees you're still here, they'll be calmer.
@RedFox 1
Joe C was SO persuasive that I purchased TWO life-time RedFox AnyDVD licenses as soon as I was able.
Seriously, his ranting didn't affect my decision one way or the other. The honest treatment and attitude of the RedFox team members is what convinced me to make my purchase.
See..? RedFox 1 ...that's my point about not being afraid to discuss this...most will vote THEIR OWN minds.
But people still need to rant or the company doesn't know how the consumer feels.
And the company needs to at least consider some changes, after awhile at least.
to please loyal customers.
It's only basic business sense.