Slysoft ?????

[D300]

Why .. SLYSOFT ????

 

[mike20021969]

It's most likely an automated, follow-up email.
I reported the exact same thing yesterday.
RedFox will probably look into this & adjust the wording as soon as they can.

 

[DaveO88]

It's most likely an automated, follow-up email.
I reported the exact same thing yesterday.
RedFox will probably look into this & adjust the wording as soon as they can.

so it will be that this, is just not adapted

 

[mike20021969]

After ordering, you (should) receive 2 emails:
1x Payment Details - Order ***
1x License Key(s) - Order ***
They're both from RedFox Shop <orders@redfox.bz>.

The third email:
1x Payment for ***
Arrived 48 hours later, originates from SlySoft Accounting <orders@slysoft.com>
...is signed "Your SlySoft Team".

 

[marlowe]

I just received the SlySoft Accounting email today
Maybe RedFox Team could look up

 

[DaveO88]

I think there was lately enough to do, because that was to change just forgot

 

[George++]

I think there was lately enough to do, because that was to change just forgot

It appears that problem was already taken care of between the 19th and the 20th, when I purchased my licenses. I just checked my email account I used for the purchase and I received the "RedFox Shop" emails, within seconds of the purchase happening the second time after the initial failure. Nothing from "SlySoft."

 

[Ch3vr0n]

The RedFox team is aware of the issue. Thanks for the report.