Discussion in 'General Hardware Issues' started by steez2002, Jan 8, 2008.

  1. steez2002

    steez2002 New Member

    I am also having trouble on my PC, only after it gets so far my computer shuts down. I usually use any dvd w/ dvd shrink but latly they've been skipping so I'm using any and clone dvd but now have this issue with the shutdowns. If I try them using DVD Shrink it closes the program and an error message comes up saying critical error. Any Help

    Newest Any and Clone DVD
    Fairly New burners Sony Nec 16x
    XP, little under 1g ram 2.0ghz processor
  2. Webslinger

    Webslinger Retired Moderator

    This is not an Anydvd issue.

    Computer shutdowns are generally attributed to overheating and/or bad power supply issues.

    Check inside your case for dust (check fans).

    Get your power supply tested.

    And if you're a Shrink user, click (read fully)

    Also, please do not post in other people's troubleshooting threads unless you want to help them: click and read fully please
    Last edited: Jan 8, 2008
  3. oldjoe

    oldjoe Well-Known Member

    steez2002 ....are you receiving an error message before the PC shuts down?
  4. steez2002

    steez2002 New Member

    no errors it just shuts down. My heat levels don't seem to be high and this is happening on two pcs. I thought maybe its was a new encryption....
  5. Webslinger

    Webslinger Retired Moderator

    No. Nothing on dvds will make your computer shutdown.
  6. steez2002

    steez2002 New Member

    I just don't understand how this is happening on two pcs, also if I use shrink on some movies which is what I use primarilly, it will just close the program and tell me a serious error has occured. But only on some
  7. Webslinger

    Webslinger Retired Moderator

    Well, it's possible you do have driver conflicts on your system. I can take a look at your filters:

    a)Click the red fox icon on your toolbar.
    b) Navigate to "Program Settings".
    c) Click "enable logging".
    d) Click "ok".
    e) Put the problematic original disc in your optical drive/reader.
    f) Go to your My Documents folder
    g) You will see a zip file called ""
    h) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    k) click the "Browse" button, and locate and select the .zip file you created.
    l) click "upload"

    But it seems more likely to me that if this is happening while you are reading or burning (especially burning) in Clonedvd that the shutdowns are related to power issues.

    Once again, click and read fully if you use Shrink
    Last edited: Jan 9, 2008
  8. oldjoe

    oldjoe Well-Known Member

    I believe we got the issue resolved. It seems his Power Options were set to put the PC into Hibernation. That, and his Screensaver, were occurring during the copying process.