Shattered- Please help

Discussion in 'AnyDVD HD (DVD issues)' started by CNDGRL, Dec 30, 2007.

  1. CNDGRL

    CNDGRL New Member

    I have the latest Any DVD and I want to back up my copy of Shattered, but when I put it in my drive my PC does not even reconize that it is even there. It seems to think it is a blank disc, any one have any ideas?
     
  2. Webslinger

    Webslinger Retired Moderator

    Welcome to the forums!

    1. Please do not post in other people's troubleshooting threads unless you want to help them. click http://forum.slysoft.com/announcement.php?f=18 and read fully. Thanks

    2. from Frequently Asked Questions (READ BEFORE YOU POST)



    5. Anydvd can't see or detect my original dvd-video movie disc (or my drives can read cds and not dvds or vice versa). What should I do?

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)
     
  3. CNDGRL

    CNDGRL New Member

    Thanks for your help, after removed the prog then restarted I could see the DVD in the drive again. i reinstalled and everything seems to be running smoothly now!
     
  4. Webslinger

    Webslinger Retired Moderator

    You're very welcome! :agree: