Scanning problem

Discussion in 'AnyDVD HD (DVD issues)' started by e4foxtrot, Apr 9, 2008.

  1. e4foxtrot

    e4foxtrot New Member

    Im not sure if this question has been asked before. I couldnt find it by searching. When I place a regular dvd in my drive I get the message "AnyDVDHD is scanning disk". This goes on until I cant stand it (longest I waited was 15 mins.).

    I've tried different dvd disk and enabled and disabled my two different drives. I have also made AnyDVDHD a trusted zone with AVG.

    I've used AnyDVD in the past and I've never had this problem before.

    My drives are:

    ASUS DRW-2014L1T SCSI CdRom Device
    LITE-ON BD O DH4O1S SCSI CdRom Device

    Video Card:

    NVIDIA GeForce 8800 GT
     
  2. Webslinger

    Webslinger Retired Moderator

    The Anydvd HD forum is for Blu-rays and HD-DVDs only.


    1. Use Anydvd 6.4.0.7 beta: click http://sandbox.slysoft.com/beta/SetupAnyDVD6407.exe

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".


    3. If you still have problems, then . . .

    A)
    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

    B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?

    C) a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)