[RESOLVED] NF: Provider setup failed

[oihnjfptvpmx]

Suddenly happening:

00:02:36.580 - [Debug] [tabs] Create new panel for Netflix
00:02:36.582 - [Debug] [netflix] not using proxy
00:02:36.587 - [Debug] [tabs] New provider widget: Netflix
00:02:36.587 - [Debug] [tabs] Netflix panel loaded.
00:02:36.588 - [Notice] [browser:netflix] Startup provider...
00:02:36.588 - [Debug] [netflix] Starting session
00:02:36.723 - [Debug] [tabs] Tab changed
00:02:36.723 - [Debug] [tabs] Layout is not empty
00:02:36.824 - [Debug] [tabs] Tab changed
00:02:36.824 - [Debug] [tabs] Layout is not empty
00:02:37.425 - [Debug] [netflix] Redirect https://www.netflix.com to https://www.netflix.com/browse
00:02:37.797 - [Notice] [MSL:netflix] Page contains 150457 bytes
00:02:37.800 - [Debug] [MSL:netflix] User login status (CURRENT_MEMBER): logged in
00:02:38.373 - [Debug] [MSL:netflix] ClientVersion: 6.0035.634.911
00:02:38.374 - [Debug] [MSL:netflix] Located WV2 certificate
00:02:53.447 - [Error] [netflix] Request timed out: https://www.netflix.com/nq/msl_v1/cadmium/pbo_manifests/^1.0.0/router?reqAttempt=1&reqPriority=0&reqName=prefetch/manifest&clienttype=akira&uiversion=vf09109b5&browsername=Chrome&browserversion=101.0.4951.67&osname=Windows&osversion=10.0

No problem, if i am using browser or app direct on the same machine.

 

[Xander]

When this happens to me its usuly fixed by uninstalling and reinstalling the software.

 

[DeepSpace]

Instead of reinstalling it where you have to re-login everywhere, it might be enough to delete the registry keys for NF:

Computer\HKEY_CURRENT_USER\Software\RedFox\AnyStream\Media\netflix

I think it could be enough to delete the two cache entries. If that does not help, delete the entire NF tree.

You can also delete the tmp folder, but since the folder inside is called "Chromium" and afaik that is only used for the Amz part, I am not sure if it will affect NF.
Same goes for the temp folder.

C:\Users\Username\AppData\Local\RedFox\AnyStream
C:\Users\Username\AppData\Local\Temp

 

[oihnjfptvpmx]

Thanks for your suggestions.

I think it could be enought to delete the two cache entries.

This one isn't working.

If that does not help, delete the entire NF tree.

... not working too...

You can also delete the tmp folder, but since the folder inside is called "Chromium" and afaik that is only used for the Amz part, I am not sure if it will affect NF.
Same goes for the temp folder.

... and even this isn't working.

When this happens to me its usuly fixed by uninstalling and reinstalling the software.

This isn't working either.

Starting session is stuck at 29 % with this protocol:
00:00:00.706 - [Debug] License confirmed.
00:00:00.707 - [Notice] AnyStream version 1.3.9.4 (42)
00:00:00.640 - [Notice] [browser:netflix] Startup provider...
00:00:00.640 - [Debug] [netflix] Starting session
00:00:01.369 - [Debug] [netflix] Redirect https://www.netflix.com to https://www.netflix.com/browse
00:00:02.265 - [Notice] [MSL:netflix] Page contains 150563 bytes
00:00:02.269 - [Debug] [MSL:netflix] User login status (CURRENT_MEMBER): logged in
00:00:03.018 - [Debug] [MSL:netflix] ClientVersion: 6.0035.652.911
00:00:03.018 - [Debug] [MSL:netflix] Located WV2 certificate
00:00:03.759 - [Debug] [License] updated: available 0, timeToNext 403
00:00:18.358 - [Error] [netflix] Request timed out: https://www.netflix.com/nq/msl_v1/c...n=101.0.4951.67&osname=Windows&osversion=10.0

If me enters the url manually in chrome, i'm getting the screenshot below:

 

[oihnjfptvpmx]

Oh my... a simple reboot just "fixed" it.

 

[gdc333]

Reboots fix about 98% of computing issues for me. I'm finding that even extends to devices (which have software/firmware) such as smart TVs, Roku/Tivo boxen, my video doorbell...

These days it is often my first (and last) troubleshooting step.