[ Resolved]HBOMAX - Couldn't Retrieve Playlist

Discussion in 'AnyStream' started by Heinous, Sep 22, 2022.

  1. Heinous

    Heinous Member

    Ok for some reason I am having an issue retrieving the playlist for The Fresh Prince of Bel-Air. I have tried logging out of HBOM and logging back in and am receiving the same error.

    I have been able to download a movie without an issue and have access to the show via the normal browser so it isn't like I don't have access to the content.

    I quickly glossed over the top threads and didn't see anything that appeared to be related to this issue.
     
  2. Heinous

    Heinous Member

    I think I may have found the issue in Aug it was mentioned that "The Ads subscription is presently not supported, sorry. It is not as trivial to implement as for other providers."

    If this is still accurate then it would be my issue
     
  3. DeepSpace

    DeepSpace Well-Known Member

    Create and post a logfile from the show, so the devs can take a look.
    Open AS and go to the point when you get the error. Then create the log.
     
  4. RedFox 1

    RedFox 1 Super Moderator

    Like Deepspace asked, post a logfile please, I have no issues with that title from HBOMax.
     
    DeepSpace likes this.
  5. Heinous

    Heinous Member

    Do you have the ad or add free subscription?

    If the above is still accurate then should I still post my logfile?
     
  6. DeepSpace

    DeepSpace Well-Known Member

    I think it is the case, people already complained about this and after upgrading to the next membership it worked.
    So I would consider this solved, but maybe someone with the same membership can try it with a different result.
     
  7. Heinous

    Heinous Member

    Yeah I would consider this resolved, I should be able to fix this by upgrading my subscription to HMAX
     
    RedFox 1 and DeepSpace like this.
  8. sycor

    sycor Well-Known Member

    I'm on the no ad plan and I've seen it several times today and yesterday since upgrading to 1.4.4.0 Next time it happens I'll grab a log file.
     
  9. sycor

    sycor Well-Known Member

    It happened again.
     

    Attached Files:

  10. RedFox 1

    RedFox 1 Super Moderator

    Frankenstein 1970 works just fine.

    12970.gif
     
    sabah likes this.
  11. sycor

    sycor Well-Known Member

    I got it to work, but I had to try 2-3 times.
     
    whatever_gong82 likes this.
  12. RedFox 1

    RedFox 1 Super Moderator