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[Resolved] Error with Tina Turner Concert

H

Hanko44

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I know this is a rather OLD DVD - but CloneDVD can not open it.

I have provided info from CloneDVD and AnyDVD-HD in the
attachments below.

Any Ideas?
 

Attachments

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  • Any-Status.png
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Posts concerning SD DVDs go in the AnyDVD forum.

Download and install AnyDVD 6.5.2.5 beta: http://forum.slysoft.com/showthread.php?t=27206

Refer here and read the information: http://forum.slysoft.com/showthread.php?t=321

A File 0 error in CloneDVD means CloneDVD was unable to open the file.

Post AnyDVD log files:

  1. Ensure AnyDVD is running.
  2. Put the problematic original movie DVD in your burner. Wait for AnyDVD to scan the disc.
  3. Right click the red fox icon on your toolbar.
  4. Select "Create Logfile".
  5. Wait for AnyDVD to create a log file.
  6. A pop-up screen will appear. Take note of the location where AnyDVD created the logfile and the logfile's name. Click "OK".
  7. Windows Explorer will open, and you will see a ZIP file called "AnyDVD_Info_titleofmydisc.zip" (or something similar; see step f).
  8. When replying or posting in the SlySoft forums, look for the icon that looks like
    attach.gif
    (in other words, look for the paperclip after clicking "quote" or when creating a new thread).
  9. If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
  10. A small pop-up screen should appear (if it doesn't, please ensure your browser is configured to allow pop-ups from the SlySoft forum).
  11. Click the "Browse" button and locate and select the ZIP file you created.
  12. Click "upload".
  13. Close the window. When you submit reply, or submit a new thread, the ZIP file will be attached automatically for us to take a look at.

Also post CloneDVD log files:

  1. In the white area under the tab labelled "Log", right click and select "save as".
  2. Select where you want to save the log, and then save it.
  3. The log will be a .txt file. Zip it up using Winzip or another program. If the text file is small enough, you should be able to upload it anyway. Otherwise, use Winzip.
  4. When replying or posting in the Slysoft forums, look for the icon that looks like
    attach.gif
    (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
  5. If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
  6. A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
  7. Click the "Browse" button, and locate and select the .zip file (or .txt file) that you created.
  8. click "upload"
  9. Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
 
DrinkLyeAndDie said:
Also post CloneDVD log files:
[*]In the white area under the tab labelled "Log", right click and select "save as".
[*]Select where you want to save the log, and then save it
Click to expand...

I have attached the LOG file from Any DVD.

Call me DUMB as a paperclip - but in CloneDVD - I absolutely
could not find the area you talk about to create the log file
from CloneDVD.
 

Attachments

  • AnyDVD_Info_D_TINA_TURNER.zip
    56.6 KB · Views: 3
Hanko44 said:
I have attached the LOG file from Any DVD.

Call me DUMB as a paperclip - but in CloneDVD - I absolutely
could not find the area you talk about to create the log file
from CloneDVD.
Click to expand...

I forgot to include the image with the instructions:

attachment.php


  1. In the white area under the tab labelled "Log", right click and select "save as".
  2. Select where you want to save the log, and then save it.
  3. The log will be a .txt file. Zip it up using Winzip or another program. If the text file is small enough, you should be able to upload it anyway. Otherwise, use Winzip.
  4. When replying or posting in the Slysoft forums, look for the icon that looks like
    attach.gif
    (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
  5. If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
  6. A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
  7. Click the "Browse" button, and locate and select the .zip file (or .txt file) that you created.
  8. click "upload"
  9. Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
Click to expand...

You have a filter installed that I recommend removing.

Afc (system32\drivers\Afc.sys), Version: 1.0.0.2 (1.0.0.2)
Company: Arcsoft, Inc.
Product: Arcsoft(R) ASPI Shell
Copyright: (C) Arcsoft, Inc. 1999-2005. All rights reserved.
Description: Arcsoft(R) ASPI Shell
FileVersion: 1, 0, 0, 2
ProductVersion: 1, 0, 0, 2
Click to expand...

  1. Create a backup of your registry. Refer here for how to do so: http://support.microsoft.com/kb/322756
  2. Download ImgBurn (freeware) here: http://www.imgburn.com/index.php?act=download.
  3. Start ImgBurn and go to Tools > Filter Driver Load Order....
  4. Select "Afc". Click Remove Selected Filter. Click OK.
  5. Reboot

Whatever program installed the filter may no longer work properly. If you reinstall the software that installed the filter then the filter will be installed on your system again

retrieve_archive: 1 1 subst 0 count 2 Key e0135a22f8
retrieve_archive: 2 2 subst 0 count 2 Key c0c2f88bb2
Click to expand...

You have the CCS Key archive enabled. I recommend disabling it. Go into the AnyDVD settings and disable it or just click on the Default button in the bottom left corner.

Once making the changes and rebooting try again and see if you still have the same issue.
 
DrinkLyeAndDie said:
I forgot to include the image with the instructions:
Click to expand...


I removed the filter you told me to remove and I rebooted.

As for the Keys Check Box - I tried it BOTH ways to see if
that made any difference. It is now unchecked which is the
usual way.

As for the CloneDVD image - that helps but it doesn't HELP.
I can never get to that SCREEN. As soon as I select the
drive the movie is on - I get the ERROR message shown in
the attached jpg. Even when I click OK and the error message
disappears - I'm still stuck on the TITLE screen.

Now that I remeoved the filter - I also attached the new
AnyDVD log file
 

Attachments

  • clonedvd2.jpg
    clonedvd2.jpg
    15.9 KB · Views: 4
  • AnyDVD_Info_D_TINA_TURNER.zip
    56.4 KB · Views: 2
Hanko44 said:
I removed the filter you told me to remove and I rebooted.

As for the Keys Check Box - I tried it BOTH ways to see if
that made any difference. It is now unchecked which is the
usual way.

As for the CloneDVD image - that helps but it doesn't HELP.
I can never get to that SCREEN. As soon as I select the
drive the movie is on - I get the ERROR message shown in
the attached jpg. Even when I click OK and the error message
disappears - I'm still stuck on the TITLE screen.

Now that I remeoved the filter - I also attached the new
AnyDVD log file
Click to expand...
Does the disc show up in explorer (AnyDVD enabled before you insert it)?
Are you sure you are selecting the correct drive in CloneDVD (in one of your logs it was in drive "F", in another in drive "D")?
If yes, can you try to toggle the setting "Use Filesystem ..." in CloneDVD preferences?
 
Sorry, Hanko44. I see what you mean about the CloneDVD log now.

Do as James' suggested. :)
 
James said:
Does the disc show up in explorer (AnyDVD enabled before you insert it)?
Are you sure you are selecting the correct drive in CloneDVD (in one of your logs it was in drive "F", in another in drive "D")?
If yes, can you try to toggle the setting "Use Filesystem ..." in CloneDVD preferences?
Click to expand...

Hi James:

Yes it shows in the Explorer and And AnyDVD scans it.

Yes - I have two drives - both drives deliver the same error scenario.

I just toggled the USE FILESYSTEM on and off.

I get the same CloneDVD error in either configuration.
 

Attachments

  • drive.png
    drive.png
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DrinkLyeAndDie said:
Sorry, Hanko44. I see what you mean about the CloneDVD log now.

Do as James' suggested. :)
Click to expand...

PROBLEM SOLVED :p

If I select the "D" drive I get the error.

If I Select the FOLDER - it works.

Every Other time I have used CloneDVD - I just select the drive
and it works perfectly.

See Attachments.
 

Attachments

  • drive1.png
    drive1.png
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  • Drive2.png
    Drive2.png
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Interesting. I'm glad you figured out how to resolve the problem for that disc but I'm honestly not sure why it's necessary to do it that way. :confused:

Edit: I'm moving this thread over to the CloneDVD forum.
 
Last edited:
DrinkLyeAndDie said:
Interesting. I'm glad you figured out how to resolve the problem for that disc but I'm honestly not sure why it's necessary to do it that way. :confused:

Edit: I'm moving this thread over to the CloneDVD forum.
Click to expand...

I don't know why I had to do it that way either.

What I can tell you that MIGHT HELP is when the
disc is played in a DVD pleyer - it immediately comes
up with s SCREEN asking you to SELECT the DTS
option or the DD Option. That is the only unusual
thing I can think of :clap:

Thanks for alll your HELP :clap:
 
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