[ Resolved] Cannot Download Anything

Discussion in 'AnyStream' started by bvgwing, Jun 26, 2022.

  1. bvgwing

    bvgwing Member

    So for some reason whenever I try to download something I get Error. Initilization failed. Check the log for details. I've tried Hulu, Netflix, and Prime Video and get the same error with all 3. I've tried uninstalling/ reinstalling and I even tried downloading the beta version of 1.3.8.1. Ive included log files for both versions.
     

    Attached Files:

  2. goncal

    goncal Well-Known Member

    00:00:25.341 - [Error] Error retrieving license: 400 / HTTP error 400
    Are you logged in to Hulu?
     
  3. bvgwing

    bvgwing Member

    Yes I am logged into Hulu
     
  4. RedFox 1

    RedFox 1 Super Moderator

    We will take a look at your log file and see if it shows the same thing but since everyone else is able to download and you are not I have to believe the error is on your side, do you have any stream license and you are licensed by the provders, please check to see that all pop-up blockers are turned off and make sure you do not have Pi-hole installed
     
  5. bvgwing

    bvgwing Member

    I do have any stream license and I have a subscription to hulu, Ill check popup blockers but I havent changed anything between the last time I successfully downloaded and now and I do not have pi-hole I also do not have my VPN running as I know that can cause problems too.
     
    Last edited: Jun 26, 2022
  6. RedFox 1

    RedFox 1 Super Moderator

    Look and tell me how many tokens you have left, you may have one if you let it sit for 36 minutes.
     
  7. RedFox 1

    RedFox 1 Super Moderator

    There should be a number that says Quota and a number after it. tokens.jpg
     
  8. bvgwing

    bvgwing Member

    as of right now it is telling me I have 17 downloads
     
  9. RedFox 1

    RedFox 1 Super Moderator

    Let me check your log and see what exact movies you are trying to download, now if I understood you, you cant download anything correct, nothing, no movies, or episodes or anything from any providers right.
     
    DeepSpace likes this.
  10. bvgwing

    bvgwing Member

    Update: after pausing adblock I can now download some things including the 3rd season of the show I was trying to grab, but still not the second season.
     
    DeepSpace likes this.
  11. bvgwing

    bvgwing Member

    correct prior to pausing adblock I was unable to download anything from any provider, I tried several different random shows on each privider and had the same problem and error though after pausing adblock I can now get some things
     
    DeepSpace likes this.
  12. RedFox 1

    RedFox 1 Super Moderator

    Let me know if you have the issue again, remember if you run out of tokens you will not be able to download anything from any provider for 36 minutes. You will regain 1 token every 36 minutes until you reach the max amount of 280 each week.