DeepSpace
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Yes, it is quite a long text, but I think I found a solution and I have to explain all details so nothing gets screwed up or someone says "yes, but what if AS cannot download 1080p for that episode, what should AS do then."
I could never understand that since it can just go down to the next highest, but I will adress that at the end of this post. There you can see everything the user can set and AS can do.
Yesterday, while continuing my download of Stargate, I discovered that the queue issue that prevents AS from downloading subs that are not available on EP1 on the following episodes also applies to sound.
S1 was available at 1080p and 640 kbps.
Because of that, I stopped for a second when I saw that AS only offered me 224 for S2. I checked a later episode and that was 640, so I checked the first ones and saw that only the first three are 224.
As soon as I unchecked these three episodes, AS immediately offered me 640.
The same thing happend again today with S5, the first two had 256.
However, some episodes after these two (4, 5, 6,1 0) are also 256. For them AS went down to 256 by itself and all the others are 640, unlike the other bug where a user chose a quality and AS went down for all of them.
I created logfiles after each season, but also made a new clean one today using 1.4.0.0 and containing only these two seasons. I will only attach this one, but I could also upload the others.
Solution:
So besides the option to always download all subs (but that should be standard behavior tbh...) you should also implement a setting to give the user the posibility to set what to do if a later episode has different qualities.
For me, I always want to download the highest version, so I would choose for AS to always go up, no matter what.
However, when I do multi-audio downloads, I specifically decide to go down, because I download 1080p for german and then 720p for the other language I want.
In that case AS should NOT go up for video in any case, since I specifically decided to get 720p.
So the solution is:
Add the following three checkboxes to the download dialog. Sure, it might clutter the UI, but in that case it is mandatory for AS to work properly, so that should have priority over the UI.
Also, these checkboxes would only appear when the user chooses multiple episodes/download all. They are useless when only downloading one thing.
While I made the picture, I had the thought that the user also should be able to choose between these two for audio and video.
So maybe I only want to re-dl it at 720p for the second language since I already have 1080p for german, but since I re-dl it to get the other language, this language should always download at the highest option.
So instead of only choosing between these two, the user can also check both of them. That will enable the drop-down box (the text of the two things is a drop down box), where the user can choose between the following:
(Keep)
-both video and audio
-...but only video
-...but only audio
(highest option)
-both video and audio
-...but only video
-...but only audio
So in my scenario above I would check keep for video, since I want it to be 720p for every episode, but would select highest for audio, since I always want to have the best option for the second language.
Of course AS needs to check if a user chose both, keep video and highest video for example. In that case it should make it red or grey out the download button.
If the user only wants to do one, for example I want to download one season with everything being the highest version, I would check only keep. Then, the other drop down should stay dark (to visually confirm it is not active) and the keep dropdown has "both video and audio" next to it, since this choose is only possible when you check both.
I think that is the best way to solve it. Sure you could hide it in settings, but then you have to close the download window, open settings, change it, go back, add it to the list... and when you want to add several things this will be a nightmare.
Also, as I explained, the drop-downs are really important to set it properly.
Feedback:
In case AS encountered anything different than offered in the initial configuration window, it should give any kind of feedback.
For example: I select keep, but it is an older series, so some later episodes are not available in 1080p.
Or I only could see 224 audio in the initial window (as my case in Stargate), but a later episode is higher.
In that case, AS should go down to the highest for that one or up for the second example, but inform the user at the end of the download.
For example, it can leave these entries in the queue (even when auto-remove is on) and mark them yellow (green=downloading and red=error, so yellow is the only way). In that case the user knows that he should open the .txt file in the download directory.
In that .txt file the user can see a list of all episodes that differ from the initial settings.
AS should always write this file as soon as something happens and not at the end of all downloads, so it is safe when a crash should occur.
For example:
AS 1.4.0.0, date and time
Amz, Stargate Atlantis S2
Standard settings: 1080p (set: highest), 224 kbps (set: highest)
Encountered Problems:
EP3: Only 720p was available. Downlaoded.
EP7: Only 128 audio was available. Downloaded.
EP10: 640 audio available. Downloaded as per chosen setting.
Example two (re-dl of something else for second language:
(...)
Standard settings: 720p (set: keep), 224 (set: highest)
EP2: Only 128 available. Downloaded.
EP5: 640 available. Downloaded as per chosen setting.
EP6: Only 540p available. Downloaded.
That way the user has a quick way to check all episodes for differences and can see if something was not available or better then the initial window. Removes all worries when the user checks EP6 and it is only 540p, because it is no error, it was the best and only option for that episode.
I could never understand that since it can just go down to the next highest, but I will adress that at the end of this post. There you can see everything the user can set and AS can do.
Yesterday, while continuing my download of Stargate, I discovered that the queue issue that prevents AS from downloading subs that are not available on EP1 on the following episodes also applies to sound.
S1 was available at 1080p and 640 kbps.
Because of that, I stopped for a second when I saw that AS only offered me 224 for S2. I checked a later episode and that was 640, so I checked the first ones and saw that only the first three are 224.
As soon as I unchecked these three episodes, AS immediately offered me 640.
The same thing happend again today with S5, the first two had 256.
However, some episodes after these two (4, 5, 6,1 0) are also 256. For them AS went down to 256 by itself and all the others are 640, unlike the other bug where a user chose a quality and AS went down for all of them.
I created logfiles after each season, but also made a new clean one today using 1.4.0.0 and containing only these two seasons. I will only attach this one, but I could also upload the others.
Solution:
So besides the option to always download all subs (but that should be standard behavior tbh...) you should also implement a setting to give the user the posibility to set what to do if a later episode has different qualities.
For me, I always want to download the highest version, so I would choose for AS to always go up, no matter what.
However, when I do multi-audio downloads, I specifically decide to go down, because I download 1080p for german and then 720p for the other language I want.
In that case AS should NOT go up for video in any case, since I specifically decided to get 720p.
So the solution is:
Add the following three checkboxes to the download dialog. Sure, it might clutter the UI, but in that case it is mandatory for AS to work properly, so that should have priority over the UI.
Also, these checkboxes would only appear when the user chooses multiple episodes/download all. They are useless when only downloading one thing.
While I made the picture, I had the thought that the user also should be able to choose between these two for audio and video.
So maybe I only want to re-dl it at 720p for the second language since I already have 1080p for german, but since I re-dl it to get the other language, this language should always download at the highest option.
So instead of only choosing between these two, the user can also check both of them. That will enable the drop-down box (the text of the two things is a drop down box), where the user can choose between the following:
(Keep)
-both video and audio
-...but only video
-...but only audio
(highest option)
-both video and audio
-...but only video
-...but only audio
So in my scenario above I would check keep for video, since I want it to be 720p for every episode, but would select highest for audio, since I always want to have the best option for the second language.
Of course AS needs to check if a user chose both, keep video and highest video for example. In that case it should make it red or grey out the download button.
If the user only wants to do one, for example I want to download one season with everything being the highest version, I would check only keep. Then, the other drop down should stay dark (to visually confirm it is not active) and the keep dropdown has "both video and audio" next to it, since this choose is only possible when you check both.
I think that is the best way to solve it. Sure you could hide it in settings, but then you have to close the download window, open settings, change it, go back, add it to the list... and when you want to add several things this will be a nightmare.
Also, as I explained, the drop-downs are really important to set it properly.
Feedback:
In case AS encountered anything different than offered in the initial configuration window, it should give any kind of feedback.
For example: I select keep, but it is an older series, so some later episodes are not available in 1080p.
Or I only could see 224 audio in the initial window (as my case in Stargate), but a later episode is higher.
In that case, AS should go down to the highest for that one or up for the second example, but inform the user at the end of the download.
For example, it can leave these entries in the queue (even when auto-remove is on) and mark them yellow (green=downloading and red=error, so yellow is the only way). In that case the user knows that he should open the .txt file in the download directory.
In that .txt file the user can see a list of all episodes that differ from the initial settings.
AS should always write this file as soon as something happens and not at the end of all downloads, so it is safe when a crash should occur.
For example:
AS 1.4.0.0, date and time
Amz, Stargate Atlantis S2
Standard settings: 1080p (set: highest), 224 kbps (set: highest)
Encountered Problems:
EP3: Only 720p was available. Downlaoded.
EP7: Only 128 audio was available. Downloaded.
EP10: 640 audio available. Downloaded as per chosen setting.
Example two (re-dl of something else for second language:
(...)
Standard settings: 720p (set: keep), 224 (set: highest)
EP2: Only 128 available. Downloaded.
EP5: 640 available. Downloaded as per chosen setting.
EP6: Only 540p available. Downloaded.
That way the user has a quick way to check all episodes for differences and can see if something was not available or better then the initial window. Removes all worries when the user checks EP6 and it is only 540p, because it is no error, it was the best and only option for that episode.
