Purchasing issues

Discussion in 'Purchase and License Keys' started by rudeboy72, Jun 4, 2021.

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  1. rudeboy72

    rudeboy72 New Member

    So, this is strange and has me very concerned. I first tried to make a purchase on Wednesday and like many others, my cc declined the purchase as possible fraud. I received an email email from RedFox saying the charge was declined and to call my CC and approve the payment from from 'G*******' in China. Which I thought was a little weird to see it coming from China. But I called my CC and approved it anyway.

    Today I logged back in to retry the purchase and it was rejected from my CC again. And again I got an email from RedFox asking me top call my CC and approve the overseas transaction. Only this time the charge was coming from 'R*******' in Poland.

    What's the deal with this? I'm not calling my CC again. This seems really fishy to me.

    [edit by Ivan: masked sensitive data]
     
    Last edited by a moderator: Jun 4, 2021
  2. John

    John Support Team Staff Member

    You don't need to be concerned. Did you read my response to your support ticket?