Resolved Problems with Netflix downloads

Discussion in 'AnyStream' started by Patrice Andreu, Jan 25, 2023.

  1. Patrice Andreu

    Patrice Andreu New Member

    Hello

    I have a big problem since about a week and last version of Anystream. I can't download anything from Netflix on my PC. I use 1.4.9.7 64 bits version of Anystream on Windows 11 PC. The error message is :

    Error] [vendor:netflix] Widevine certificate retrieval error

    Netflix is the only provider with this issue. Others work perfectly fine.

    I join a logfile for your information

    Thank you by advance for your answer

    Best regards
     

    Attached Files:

  2. RedFox 1

    RedFox 1 Super Moderator

    No one else has reported this issue so I have to believe its on your end. Try logging out and in again. Make sure you uninstall and reinstall, and try it on a different computer to see if something on your end is blocking Netflix. Are you using a VPN for Netflix? I gave all your information to one of our developers, to be honest, I understand the error, but why you are retrieving it, has me a bit confused. If it was as it says, everyone would be affected, not just you.
     
  3. Patrice Andreu

    Patrice Andreu New Member

    Hello,

    The problem has been solved by uninstalling completely the version 1.4.9.7 64 bits and installing the previous version 1.4.9.5.

    Best Regards
     
    RedFox 1 likes this.
  4. RedFox 1

    RedFox 1 Super Moderator

    Thats great Patrice. If you have any more questions please don't hesitate to contact me.:)