Problems happening in Japan

Discussion in 'AnyDVD HD (DVD issues)' started by Pivottree, Sep 12, 2019.

  1. Pivottree

    Pivottree Active Member

    Does the help desk team know what is happening problem in Japan?
    The issue has been discussed in the forum since March this year.
    It is not compatible with the latest version 8.3.8.5.
    In addition, the AnyDVD HD indicator appears on the taskbar for a moment and then disappears, so you cannot retrieve the log file.

    https://forum.redfox.bz/threads/タスクバーにインジケーターが表示されない.76631/

    (According to the WinX DVD Ripper homepage)
    It is impossible with AnyDVD HD, but it is possible with WinX DVD Ripper.

    Please respond.


    (Translated by Google translation)
     
  2. James

    James Redfox Development Team Staff Member

    No, I do not speak Japanese.
     
  3. James

    James Redfox Development Team Staff Member

    But I can't do much to help. I don't see any logfiles in the thread, and I doubt you can create one and I doubt I can get my hands on such a problematic disc.
     
  4. Pivottree

    Pivottree Active Member

    Do you have any reports from Sakura?
    I communicated with Sakura by email about support.
    And Sakura also commented on this matter in a thread.
     
  5. tectpro

    tectpro Translator (ms_MY)

    Hi @James,

    As far as I know, it uses new protection with defective sectors. Showing as an inner ring on the DVD near the start where the laser starts reading. The DVD has no encryption. When I suggested to one to check with ISOBuster, the defective sectors have been confirmed. It also appears that the file size shown is more than 4GB. If understood correctly, 99GB.
    One member let me know he was successful with extracting the content with recovery software.
    And unfortunately, AnyDVD closes itself when disc inserted and try to analyse, that's why no one provided a log file.
     
    Last edited: Sep 12, 2019
  6. James

    James Redfox Development Team Staff Member

    If I can't get logfiles because AnyDVD closes, I can't really help, unless I can get a physical disc.
     
  7. James

    James Redfox Development Team Staff Member

    You could exit AnyDVD and zip the VIDEO_TS folder and post it here.
     
  8. karin8805

    karin8805 Member

    Hi, James.
    Why do not you get new protected Japanese DVD discs?
    RedFox Support members in Japan should send target discs to you for analysis, shoud not you?
     
    Last edited: Sep 15, 2019
  9. Pivottree

    Pivottree Active Member


    I tried it as I was told.
    Is this ok?
     

    Attached Files:

  10. James

    James Redfox Development Team Staff Member

    Thank you. Unfortunately, I don't see anything special here.
     
  11. Pivottree

    Pivottree Active Member

    Can the logfiles be an old version?
    The latest version cannot create logfiles.
    However, there are reports that logfiles can be created with older versions.

    The old version is 8.1.7.0.
     
  12. James

    James Redfox Development Team Staff Member

    It won't hurt to try.
     
  13. Pivottree

    Pivottree Active Member

    I send logfiles created with version 8.1.7.0.
    Please confirm.
     

    Attached Files:

  14. James

    James Redfox Development Team Staff Member

    This is a dumpfile, not a logfile. I'll check, if it is useful. 8.1.7.0 is very old.
     
  15. James

    James Redfox Development Team Staff Member

    8.1.7.0 was translated with an older toolchain. If @Pete doesn't have an idea, this won't work.
     
  16. James

    James Redfox Development Team Staff Member

    If you disable the option to remove "copy protection based on unreadable sectors", does AnyDVD still crash?
     
  17. Pivottree

    Pivottree Active Member

    Thank you for your message, James.
    I'll try.
    I don't have a sample DVD now, so I will try it later.
    I will report later.
     
  18. Pivottree

    Pivottree Active Member


    I tried it, but it was no good.
    The symptoms are the same, AnyDVD goes down.
     
  19. James

    James Redfox Development Team Staff Member

  20. Pivottree

    Pivottree Active Member

    James, Hello.
    Thank you for your response.

    But, I'm sorry.
    I tried it but it wasn't.
    The same symptoms occurred.
     
    Last edited: Sep 20, 2019