Problem with ripping a DVD

[Doomster]

I have a paid-for version of AnyDVD and I have used it to rip my DVD collection onto my NAS server, which I then watch using Kodi on Amazon Fire TV.

Most of the DVDs I ripped have no problems. But there's one that I ripped that's having problems.

The AnyDVD ripped the DVD into files in a directory, and under that directory, there's a VIDEO_TS directory. In that is a VIDEO_TS.IFO file.

Usually, when I play the files back in Kodi, Kodi will play some intro clips, usually trailers or piracy warnings. Then it will show the DVD menu and I can navigate around the menu, set subtitles, etc. and then play the movie.

However, when I try to play the files for this DVD back in Kodi, Kodi complains in its log that the VIDEO_TS.IFO file is corrupt. It looks like AnyDVD had problems ripping this DVD.

How do I report this issue? AnyDVD allows you to create a logfile, which I did on this DVD. Do I report the issue here in this forum, or do I contact support?

 

[James]

Please post an AnyDVD logfile.

 

[Doomster]

I uploaded the ziplog logfile here...

I don't know how to create a logfile when AnyDVD is actually ripping a DVD though.

 

[Ch3vr0n]

That's because you can't when ripping.

Sent from my Nexus 7 with Tapatalk

 

[James]

I uploaded the ziplog logfile here...

I don't know how to create a logfile when AnyDVD is actually ripping a DVD though.

Looks fine. I assume the region mismatch is intentional. You can try to set AI scanner to "always enabled" for this disc.
EDIT: Don't rip for testing. Just try Kodi on the original disc.