please please please help me!!!

Discussion in 'AnyDVD HD (DVD issues)' started by bknott, Jan 31, 2007.

  1. bknott

    bknott Member

    ok, see if you can figure out this one. ok, i BOUGHT anydvd, i still have the original receipt and registration emails. and i have been using it with no probs, then i dont know what happened. i cant even get into the program. it wont run any more, i double click on it, and i get the little hourglass thing for a second, then nothing, it does not pop up in my taskbar, so no i cant get into it to access settings. i have uninstalled, rebooted, reinstalled, rebooted, registered, restarted so many times im goin crazy. i dont have any other packets, like roxio or sonic, just shrink, and anydvd. i paid 40 bucks for this and now it just wont even open up. what can i do????????????????? anyone can email me at leon_knott@yahoo.com please help me out
     
  2. Charlie

    Charlie Well-Known Member

    What have you added since then? Do you use webroot spysweeper or spycleaner? zone alarm?
     
  3. bknott

    bknott Member

    please please please help me

    i have added nothing, the only virus protection i have is avast, and i had it the whole time. i dont know what happened. i wanna cry!:(
     
  4. mmdavis

    mmdavis Well-Known Member

  5. barnburner

    barnburner Well-Known Member

    It's got to be a setting you might of changed with your puter or a corrupt file.
     
  6. bulldog7

    bulldog7 New Member

    maybe try a system restore to a date when it was working
     
  7. bknott

    bknott Member

    at wits end

    well i tried the system restore to a date when i KNOW it worked. and that didnt help. i have cleaned registry, i have done everything people have reccommended. i think my problem started, maybe, when i accidentally deleted it from starting up when my computer starts up. but how would i get it back into where it will automatically start up with the computer again when im not able to open anydvd because it wont work. is there another way i can get it into the startup again?
     
  8. Webslinger

    Webslinger Retired Moderator

    Keep your license key file handy/backed up. Uninstall Anydvd. Reboot. Reinstall Anydvd. Reboot. Double click license key file.
     
  9. bknott

    bknott Member

    i give up

    i have done that so many times, it just aint workin. i have sent the problem to anydvd along with the original email with the receipt, hopefully i will hear from them soon. cuz i give up.
     
  10. Willard Stone

    Willard Stone New Member

    You didn't mention the operating system (OS) that you are using. There are a couple of things you can check to see if (perhaps) the program is loading and running with no visible indication. One is the Task Manager, and the other is the System Configuration Utility.

    If you know how to use those two tools, fine. If not, I can walk you through the process (IF) you are using one of the Windows XP versions, but not any of the others.
     
  11. bknott

    bknott Member

    please help

    yes i am using windows xp, i know about task manager, and it is not showing that it is running. i am just clicking the desktop icon, i get the little hourglass, then nothing, it will not open. im not sure about the other thing you mentioned besides task manager, i am willing to do anything at this point, so if you can tell me what to do as far as that, ill try it. i emailed slysoft, but havent heard from them. thanks
     
  12. bknott

    bknott Member

    please help

    ok i researched the msconfig, and looked at the startup, it is in there, and it is checked, but i still cant use it. so what does that mean. it doesnt show up in my tray at the bottom, and i cant get into it whatsoever.??:confused:
     
  13. sickboy88

    sickboy88 Member

    Check and see if microsoft's "Windows Defender" is running, if it is, let it be known that it hates anydvd. In options of windows defender, make sure you switch it to warn, instead of "quarantine", otherwise it won't let it run. Just a stab in the dark.
     
  14. bknott

    bknott Member

    im about to give up

    ok i just went ahead and uninstalled windows defender. didnt work, my anydvd still wont come on.:mad:
     
  15. goininsane

    goininsane Member

    did you try START/RUN/MSCONFIG/STARTUP and check it so it starts?
     
  16. RedFox 1

    RedFox 1 Super Moderator

    First of all it is not a good idea to put your e-mial address on a public forum, there is chance you will get spammed to death. If you want me to remove it I will. Second, you did the right thing, send all your information to support@slyosft.com and they will help you. ;)
     
  17. bknott

    bknott Member

    tried everything i think

    yep its checked, thats why i just cant understand this, i emailed slysoft and waiting for a response, i just want it to work, and really dont understand why it stopped.
     
  18. bknott

    bknott Member

    sorry bout the email addy.

    yeah sorry wasnt thinking, go ahead and take the email address off. thanks mod.
     
  19. MarkRacer

    MarkRacer Well-Known Member

    Slick Your Drive

    Here's the real deal - slick your drive (full format), install OS, and then install your Slysoft products. Its a little painstaking but well worth it in the long run.

    Good Luck8)
     
    Last edited: Feb 1, 2007
  20. bknott

    bknott Member

    help with that

    ok this will sound bad, but ive never done that, how do i format and install os, i dont have an os disc, help me and explain how to do this, im willing to do anything. thanks