Please answer these questions before posting about games or protected discs

Discussion in 'CloneCD' started by Webslinger, Nov 5, 2007.

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  1. Webslinger

    Webslinger Retired Moderator

    Please answer these questions before posting about PC games or protected discs

    Please answer these questions FULLY when posting about issues (If you don't answer question 6, don't expect help from me):

    1. What version of Clonecd are you running?

    2. What Operating system are you using? 64 bit? service pack?

    3. If you have virtual drives, disable them. This includes Daemon Tools, Alcohol 120%, Virtual Clonedrive, VSO's EZ Play (comes with Blindwrite), and possibly Anydvd. These are programs that are typically blacklisted by copy protections.

    4. If you have Clonecdtray running in the background, try right clicking on the icon in your toolbar and selecting "hide cd-r media". Then try running the game. If it still doesn't work, then just exit out of Clonecdtray, and try running the game again.

    5. Remove packet writing software from your system (including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc.)

    6. What protection does your game use? Don't know? Find out before posting about issues (and include that information)! Use Protection ID. It's a free program. Use ProtectionID and scan your HD directory where the game is installed (right click the icon on your toolbar, and select "scan files/folders"). Or just scan the main program .exe(s) that you find in the game directory on your hard drive. Provide the protection name and the version number.

    a) Clonecd cannot handle Securerom 7.x protections with emulation; and, in fact, nothing can.
    b) Most of the latest protections do require emulation of some sort, and that's what GameJackal is for. Clonecd does not provide emulation

    7. What is the name of the game you're trying to run?

    8. What is the version of the game?

    9. Is it cd or dvd version?

    10. What region or country is the original disc from?

    11. What cpu are you running?

    12. What optical drives (dvd-rom,cd-rom, burners) are you using to create profiles with? What firmware version is installed on your reader?

    13. What security software (firewall, antivirus) are you using? Please provide version numbers.

    14. Describe your problem, provide full error messages, and please state clearly what you were doing when you received those error messages)

    15 a) Download imgburn. It's a free program:
    (it's also an excellent program imo)
    b) Go to Tools > Filter Driver Load Order. Click "Clipboard". Then paste the information you pasted into your clipboard into your next post (ctrl-v).


    visit (thanks to Zebadee)
    Use one of the programs mentioned, and list your Lowerfilters and Upperfilters in your next post.

    Or for XP users only,
    Click Start, Run
    type regedit
    Go to
    HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    We want what's listed in "LowerFilters" and "UpperFilters". List your Lowerfilters and Upperfilters in your next post.

    Before you do this visit, and read the first post please, so you can get a better understanding of what is going on.

    Do not start randomly deleting filters, please.

    16. Use good quality blank media. For single layer dvds, try Verbatim, Maxell Broadcast Quality, Maxell Plus series, Taiyo Yuden Premium, etc (not Memorex, not generic Maxell, not Princo, not TDK from Costco, not Fuji, not Ritek). If you're going to make a double layer backup use Verbatim + R DL media (made in Singapore); I find most burners will burn Verbatim +R DL (made in Singapore) well at 4x (to be safe); other burners can burn this stuff at 6x or higher with no problems. Get to know your burner.

    For cd-rs use
    Maxell Pro CD-Rs (These are Taiyo Yudens with a protective coating. Never use regular Maxells.)
    Verbatim DatalifePlus CD-Rs
    Taiyo Yuden

    If you're using Memorex, Princo, etc., don't post to say how you've never had problems with these in the past, please. They should be avoided.
    Don't waste our time with your poor choice of blank media. If you use inferior quality blank media then you should expect problems.

    If you're using something else, chances are it's junk and should be avoided.

    17. What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

    If you don't know how to obtain media codes, you may find the following programs useful: and

    18 ) At what speed are you burning your blank media?

    19) Visit your burner's website, and update your burner's firmware if possible.
    If you don't know how to go about doing this, visit
    Last edited: Aug 25, 2008
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