Pc Shuts Down

Discussion in 'AnyDVD HD (DVD issues)' started by Owen, Dec 16, 2007.

  1. Owen

    Owen New Member

    I switched form Norton to PC-cillin. When I put in any CD or DVD disc, my PC shuts down. I tried safe-mode, but I still have the problem. Any suggestions.
    Thank you, Owen
     
  2. Charlie

    Charlie Well-Known Member

    Is PC-cillin an internet security program?
     
  3. Owen

    Owen New Member

    Yes it is.
     
  4. Webslinger

    Webslinger Retired Moderator

    Keep your license key backed up.
    Uninstall Anydvd. Insert disc.

    Does your computer still shut down?
     
  5. Charlie

    Charlie Well-Known Member

    You need to edit the settings to allow AnyDVD's driver to the program then. Just guessing here though.
     
  6. Owen

    Owen New Member

    That was my guess too. Just a bit shaky about doing it. I'll let you know if it works. Dinner now. Thanks.
     
  7. oldjoe

    oldjoe Well-Known Member

    You can try as Charlie suggested. I haven't been around any Trend Micro softwares for quite some time but there should be a way to allow AnyDVD to start...if in fact PCcillin is the problem. The PC should not shut down when a CD or DVD is inserted because of an Internet Security suite.
    My first thought would be to disable PCcillin from starting on boot.....reboot.... insert a disc.
     
  8. Charlie

    Charlie Well-Known Member

    I'm thinking the same to be honest but went with what would be said about Norton or Zone Alarm for the moment. AIO protection shouldn't cause a reboot personally though unless the AIO is too much for the PC?
     
  9. oldjoe

    oldjoe Well-Known Member

    The AIO would already be loaded before the insertion of a disc so that should not cause any excessive demand on the CPU or RAM.
    My very first thought was a hardware problem......that is the most common cause of the OP's problem when crashes occur in Safe Mode.
    For simplicity sake, I suggested the disabling of the AIO to determine if that software is the problem.