I have a Dell GX240 with AnyDVD release 126.96.36.199 installed. It's got 15 days of the trial period remaining. Here is my problem: I have a large collection of Region 2 DVDs. All play on my Acer laptop without the use of AnyDVD. It is not installed on this laptop. It has the DVD reader/burner set to region 2. Also they all play on my region 0 “players” that are plugged in to TV sets. My Dell GX240 DVD reader is set to region 1. About half of my region 2 DVDs play on the Dell with no problem. If I insert one of the others into the drive, I don't get the info message saying that “AnyDVD is scanning your disc etc.” If I double click on the AnyDVD icon in the tray, the app opens, but the status says there is no disc in the drive, or words to that effect. Then everything freezes and the only way I can shut down and restart the PC is to push the power button on the PC and kill the juice as it were. If I leave one of the problem DVDs in the drive when I power down the Dell, then power it up again, hey presto as if by magic, AnyDVD reads the disc. I can then play it using MS Media Player 10. Any help to resolve this would be appreciated. I am reluctant to purchase software that will only allow me to play half of my region 2 DVDs on my Dell.