Payment failure?

Discussion in 'Purchase and License Keys' started by cagearhead, Jul 8, 2018.

  1. cagearhead

    cagearhead New Member

    Ok tried to purchase product and got Payment Failure - Order <snip>.
    Called bank and no record of charge. So based on email it states: If your card processor did not see any trace of our charge, it got stuck somewhere in Visa's network. In that case, try again;
    Your order will be queued for manual processing and we will look into it.
    So I did and got Payment Failure - Order <snip>

    At this point is someone looking into this?


    Last edited by a moderator: Jul 8, 2018
  2. Ch3vr0n

    Ch3vr0n Translator NL

    please contact support through the main website, and pick the category "purchase problem". The staff will then be able to assist you.

    Order numbers, sensitive info