Payment failure?

Discussion in 'Purchase and License Keys' started by cagearhead, Jul 8, 2018.

  1. cagearhead

    cagearhead New Member

    Ok tried to purchase product and got Payment Failure - Order <snip>.
    Called bank and no record of charge. So based on email it states: If your card processor did not see any trace of our charge, it got stuck somewhere in Visa's network. In that case, try again;
    Your order will be queued for manual processing and we will look into it.
    So I did and got Payment Failure - Order <snip>

    At this point is someone looking into this?


    Last edited by a moderator: Jul 8, 2018
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    please contact support through the main website, and pick the category "purchase problem". The staff will then be able to assist you.

    Order numbers, sensitive info