AS has no control over where a provider thinks you're located (likely based on where you're IP or something says your are, or however they determine location). AS it's merely a software GUI interface to download, and it submits your credentials securely to that provider. This isn't an AnyStream problem. There's nothing it can do.
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Are sure you have your geolocation settings correctly set in the AS settings panel. This is a new one.Today, ONCE AGAIN, I can't log in because Paramount thinks I am in Canada.
CANCELLATION is getting very near.
I guess your post can be read both ways. I read it in the sense that you couldn't login and were somehow blaming as for it, and wanting to cancel your AS license. Good to read that's not the case
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I am assuming that's from Paramount+Finally got the admission of guilt e-mail....
Dear Jim,
Thank you for reporting the issue with the requested information. Our technical team is aware of the problem, and we will contact you as soon as it is resolved. We apologize for the inconvenience and thank you for your patience.
Yeah...but I've gotten that one before. I just wish they would switch systems that handle their Geolocation. I understand that it may have beenI am assuming that's from Paramount+
I am actually surprised they did that too. Usually they do prorate it.Yeah...but I've gotten that one before. I just wish they would switch systems that handle their Geolocation. I understand that it may have been
helpful at one time, but even if I jumped to a different country, my login wouldn't work there anyway. I'm actually surprised they refunded
the entire year subscription...I was expecting them to prorate it.
Just an idea....
It might help to connect using the Paramount+ app on your smartphone with (GPS-) location service enabled and using you WiFi. Maybe Paramount determines then your ISP's real location and "whitelists" your IP.