Paid license not working on Virtual Machine

Discussion in 'AnyStream' started by LUT-FC, Sep 22, 2020.

  1. LUT-FC

    LUT-FC Member

    Hi. I tried to install the trial on my VM and got the error that trials cannot be run on virtual machines so I bought a years license and 'activated' it. However, I still cannot open AnyStream as it's giving the same message 'We're sorry, trials are presently not permitted to run in virtual machines'

    Any way to fix this as otherwise I've wasted my money :(
     
    theosch likes this.
  2. Prospere

    Prospere RedFox Development Team

    Hi and welcome!

    Did you try to uninstall AnyStream completely and install it again?
     
  3. LUT-FC

    LUT-FC Member

    Hi Prospere and thank you for your reply!

    I did completely uninstall AnyStream (aswell as removing the AppData folder) and still the same issue. Any other things I can try?
     
    Aeneas72 likes this.
  4. Prospere

    Prospere RedFox Development Team

    We're looking into it now.
     
  5. LUT-FC

    LUT-FC Member

    Thank you Prospere it's much appreciated!
     
  6. LUT-FC

    LUT-FC Member

    @Prospere I don't suppose there has been any updates on this? Appreciate you are all very busy handling lots of enquiries, just hoping to be able to use this great program as soon as possible. Thanks in advance!
     
    theosch likes this.
  7. Prospere

    Prospere RedFox Development Team

    In fact, we are working exactly on this very issue. I apologize for this inconvenience and will update you as soon as we have any news.
     
    Aeneas72 likes this.
  8. Prospere

    Prospere RedFox Development Team

    @LUT-FC The problem was completely on our side and is by now solved. The fix will be available with the next release (presumably tomorrow). I, again, apologize for the inconvenience and hope that this was you last issue with AnyStream.

    P.S. I will notify you here after the release.
     
    whatever_gong82, Aeneas72 and LUT-FC like this.
  9. LUT-FC

    LUT-FC Member

    Thank you @Prospere and I really look forward to the new release hopefully tomorrow - not sure if you're able to give any more information at this time but are there any other 'fixes' or 'improvements' to expect from the new release :)
     
  10. Prospere

    Prospere RedFox Development Team

    Yes. Some more fixes are planned, but, since those are still work in progress, I'd refrain from making promises.
     
  11. LUT-FC

    LUT-FC Member

    Completely understandable and as much as I'm looking forward to the other fixes, I'm selfishly more looking forward to be able to use it at all with my virtual machine and paid license so will be eagerly awaiting your reply when the new version is released (hopefully tomorrow!) :)
     
  12. Tanuki

    Tanuki Member

    Hopefully tommorow^^
     
    theosch likes this.
  13. Tanuki

    Tanuki Member

  14. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    No, it'll be released when it's ready.
     
    theosch and Tanuki like this.
  15. amazonlove

    amazonlove Member

    lmao eagerly waiting till then enjoying on home pc
     
  16. amazonlove

    amazonlove Member

    kindly release updates also it not work on dedicated server too
     
  17. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Please have some patience. It's weekend for the developers too. People don't live and breathe code.
     
    theosch likes this.
  18. Prospere

    Prospere RedFox Development Team

    @Tanuki @LUT-FC This specific issue has been solved. There are, however, a few urgent fixes that need to be pushed into the next release, and they are on the way.
     
    theosch and Aeneas72 like this.
  19. LUT-FC

    LUT-FC Member

    Thank you @Prospere , I can't wait for the new release so I can finally use it! :)
     
  20. Prospere

    Prospere RedFox Development Team