Not starting up

Discussion in 'CloneDVD' started by Derfel, Nov 7, 2007.

  1. Derfel

    Derfel New Member

    Just downloaded the latest CloneDVD2 version (11/7/07) on top of my existing one, and it won't come up. The Win XP task manager says it's running, but I get nothing on the screen. Ditto after rebooting. ???
     
  2. Webslinger

    Webslinger Retired Moderator

    Follow the steps (especially step 1):

    If you're using Vista, then click this.

    If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
    Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
    Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
    to be paranoid about).

    If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
    these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
    Anydvd from installing properly.

    If you keep getting "your trial has ended" messages, despite using your license key
    visit http://forum.slysoft.com/showthread.php?t=196

    linx05 says Teatimer enabled on Spybot can cause problems during installation: visit http://forum.slysoft.com/showpost.php?p=36804&postcount=5

    Try to ensure you don't have other unnecessary programs running in the background,
    such as Powerdvd while using Clonedvd. visit http://forum.slysoft.com/showthread.php?t=6674

    1. Exit out of all Slysoft programs and reinstall

    a) Keep your license key file backed up safely
    b) Uninstall Clonedvd (start-->all programs-->Elaborate Bytes--->Clonedvd2-->Uninstall)
    c) Reboot
    d) Try running a registry cleaner program at this point like CCleaner
    e) Download Clonedvd http://static.slysoft.com/SetupCloneDVD.exe
    f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
    g) At this point disable your antivirus and firewall programs
    h) Reinstall
    i) Reboot
    j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
    k) At this point enable your antivirus and firewall programs


    If that doesn't work go on to step 2.

    2. Read http://forum.slysoft.com/showthread.php?t=1307 fully

    3. i. For XP with ide burners
    Click this

    Do what it says to do if you have XP and an ide burner/optical drive.

    ii. For Vista with ide burners

    Go into device manager, and check to ensure you're using standard Microsoft ide busmaster drivers.

    Right click on your PCI IDE Bus Master controller, and remove it. Ensure that it also removes the driver for your DVD/CD rom. Reboot. Your system should find hardware. After your system is finished installing hardware, reboot again.

    click http://forum.slysoft.com/showpost.php?p=48880&postcount=20 to get a better idea of what I'm asking for if you're using Vista.


    4. a) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
    (it's also an excellent program imo)

    b) Go to Tools > Filter Driver Load Order. Click "Clipboard". Then paste the information you pasted into your clipboard into your next post (ctrl-v).

    OR

    visit http://forum.slysoft.com/showpost.php?p=21907&postcount=11 (thanks to Zebadee)
    Use one of the programs mentioned, and list your Lowerfilters and Upperfilters in your next post.

    Or for XP users only,
    Click Start, Run
    type regedit
    Go to
    HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    We want what's listed in "LowerFilters" and "UpperFilters". List your Lowerfilters and Upperfilters in your next post.

    Before you do this visit http://www.cdr-zone.com/forum/about4719.html, and read the first post please, so you can get a better understanding of what is going on.

    Do not start randomly deleting filters please.

    5. If Anydvd/Clonedvd2 is locking up at this point, then read http://forum.slysoft.com/showpost.php?p=24297&postcount=4

    -----

    General Advice

    A. Update your burner's firmware (if available)
    http://forum.slysoft.com/showpost.php?p=12794&postcount=10
    B. Use good quality media (Memorex, Ritek, Princo, Fuji, TDK from Costco, and Maxell that are not made in Japan are not good quality media). Use Taiyo Yuden 8x Premium, Verbatim, Maxell Plus, or Maxell Broadcast Quality
    If you use poor quality blank media, then you should expect problems.
    visit http://www.redflagdeals.com/forums/showpost.php?p=4764653&postcount=25
    and
    http://www.redflagdeals.com/forums/showthread.php?p=3976250
    C. Try lowering your burn speed (not below 4x; if you have a 16x burner and 16x rated media try writing to it at 12x instead of 16x; an 8x burn speed on 16x rated media wouldn't be a bad idea either)
    D. If you're using +R, +RW, or +R DL media, change the booktype to "dvd-rom"
    http://forum.slysoft.com/showthread.php?t=476 (step 3)
    E. Avoid sticker labels (they tend to cause problems)
    F. Try setting a custom size of 4300 in Clonedvd (but if you're using good media, you shouldn't have to) if you're using regular single layer dvd-5 (4.7GB) discs.


    Bad burn quality is notorious around the end of discs (see step F)
    and also at layer breaks when using low quality DL media (use Verbatim +R DL media made in Singapore, and change the booktype to "dvd-rom)


    Also, check the preview screen in Clonedvd to ensure you're backing up the proper title.


    read http://forum.slysoft.com/showthread.php?t=476 fully please[/b
     
  3. Derfel

    Derfel New Member

    Lot of info here, but none of it appears to have anything to do with the problem I posted. ??
     
  4. Webslinger

    Webslinger Retired Moderator

    Yes, it does. Follow the steps, please (especially step 1 in order). Thanks
     
  5. Derfel

    Derfel New Member

    Sorry if I came off as discourteous -- but your post starts talking about AnyDVD, and then talks about running some unknown registry cleaner. I know it's easier to send everyone the same message, but I'd just personally rather be given specific advice, like: try this, then if that doesn't work, then try that. Rather than trying everything at once.

    Well, anyway, I uninstalled CloneDVD and then reinstalled it, and it's working now. So, thanks for the tip and thanks for trying to be helpful. :)
     
  6. Webslinger

    Webslinger Retired Moderator


    Step 1 is uninstalling and reinstalling, which did fix your problem, and the instructions are specific to Clonedvd. And had you followed the steps I listed in order you would have reached the same result. That registry cleaner is not unknown; it's well respected; it's free; and thousands of people use it.

    I'm glad your problem is resolved.
     
    Last edited: Nov 8, 2007