Well maybe you deserve the benefit of the doubt - but why did thing go so wrong immediately after installing AntDVD if it has nothing to do with it?
I am running Windows XP Home edition SP2 on an HP Compaq Pressario with Intel Pentium D Duo - 2GB Ram.
1) Ensure you're using the lastest version of Anydvd:
I am running AndDVD version 126.96.36.199
2) Remove packet writing software from your system (including Directcd, Incd, etc.)
I have no packet writing software installed
3) State a)the specific version of Anydvd you're using, b)the specific version(s) of the burning application(s) you are using (and stating "latest versions" isn't sufficient information; use full version numbers), and c)the specific version(s) of whatever other burning application(s) you have installed on your system.
The disk is not recognised at all - even in windows explorer. I have downloaded Clone DVD2 v 188.8.131.52 it does not see the disk. But the drive does recognise regular CDs and DVD ROMs - but not movie DVDs. It did before I installed AnyDVD.
4) Specify the a)full title, b)region code, c) country, and d) release date of the disc that you're experiencing issues with.
I have tried many retail DVDs - for completeness I have tried Pirates of the Carribean dead man's chest UK region code 2, don't know release date, bar code 8 717418099756
5) Specify a)the brand and b)model number of your optical reader and writer with c)firmware versions for these optical drives. d) Let us know what operating system (version number and service pack, if applicable) you're using as well. e) Check to see if there's an updated firmware version for your burner and your reader.
No Disc is present in Drive M:!
HL-DT-ST DVDRRW GCA-4164B H.I0 05/09/21
Driver: Microsoft 5.1.2535.0
6) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).
I have not got that far...
If you don't know how to obtain media codes, you may find the following programs useful:
7) At what speed are you burning your blank media?
8 ) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd. In the window below the drive letter, copy and paste the information Anydvd gives you in your post asking for help.
9 ) State the full a)error message(s) you encountered, b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s).
10) Before posting, please use the "search" function on these boards. Many answers are available already.
11) Lastly, check for power issues in the area where you burn (as Clams Canino mentions):
If you're absolutely positive you've encountered a new protection, follow these instructions (originally written by Olli):
1.) DISABLE AnyDVD (little fox on the taskbar should be grey).
2.) Navigate to the VIDEO_TS folder of the DVD.
3.) Copy all files ending with .IFO to your harddisk. ONLY those with .IFO, not the big .VOB files!
4.) ENABLE AnyDVD again (just in case, so you don't forget it)
5.) ZIP the .IFO files to one file. Name it with a cool filename (e.g., Little_Black_Book_UK.zip)
6.) Write a an email to support(at)slysoft.com (replace (at) with @). Name your problem, try to identify the disc (e.g, Little Black Book, R2, UK), the UPC number if possible (below the barcode on the package). The information output of AnyDVD can be helpful as well.
7.) They like if you include the AnyDVD version and your AnyDVD serial number in this mail. You find this information in the Settings Window -> About.
8.) Attach ZIP file with the IFOs and send it.
My regedit entries:
If you need more information, please ask!