not reading dvd

Discussion in 'AnyDVD HD (DVD issues)' started by papaskynski, Dec 4, 2007.

  1. papaskynski

    papaskynski New Member

    Help!!!! All of a sudden either any DVD or 1click dvd pro does not see the disk in my dvd tray. I get the message that no disk is present. How do I fix this? I've had anydvd for about two years and never had this problem....HELP PLEASE!!!!
     
  2. Webslinger

    Webslinger Retired Moderator

    from Frequently Asked Questions (READ BEFORE YOU POST)

    Anydvd can't see or detect my original dvd-video movie disc (or my drives can read cds and not dvds or vice versa). What should I do?

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)
     
  3. oldjoe

    oldjoe Well-Known Member

    Does your DVDRW show in "Device Manager"?
    Uninstalling the drive and rebooting usually solves the problem.