"No DVD Drive detected!" since Upgrading to AnyDVD HD 8.1.8.0

Discussion in 'AnyDVD HD (Blu-ray issues)' started by Hamish MacEwan, Sep 11, 2017.

  1. In fact all the drives connected to the machine are there but AnyDVD marks them disabled.

    Putting a tick in the "Aggressive Scan for Drives" checkbox hasn't had any effect.

    Happy to provide any further information or receive a simple solution that I should have thought of.
     

    Attached Files:

  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    did you reboot after installation?
     
  3. James

    James Redfox Development Team Staff Member

    Don't do that. I really should remove that checkbox. (Want to know, what it does? Right mouse button tells you)
    Anyway, all is looking good. No idea, what the problem might be.
     
    nebostrangla likes this.
  4. Thanks for the response James. Any idea what further diagnostic steps I might take?
     
  5. Thanks for the response Ch3vron. Yes. Several times over a number of days.
     
  6. Watcher0363

    Watcher0363 Well-Known Member

    This happen to me with a few version of this software. Your best bet now is to disable anydvd. Then go into your device manager and unistall your drives. Then reboot your computer. In all honesty you should unistall anydvd before you unistall your drives. For whatever reason when this problem pops up, any dvd becomes the main driver for your drives and does not relinquish that right even when you exit out of or uninstall the software. This causes windows to see the drives as always empty, which in turn causes anydvd to see the drives as empty.
     
  7. Thanks for the response Watcher0363. Windows sees the drives, and if there's a disk loaded, see its content. AnyDVD reports them but marks them inactive.

    I have downgraded to 8.1.7.0 and the pop-up doesn't occur. Perhaps a log from that version has more information.
     

    Attached Files:

  8. darkdragon

    darkdragon New Member

    I had the same thing happen, turned out to be my AV blocking something essential during the install.

    I disabled my AV and did an uninstall / reboot, then re-install and it worked fine.
     
  9. Thanks for the response darkdragon. I plan to upgrade to 8.1.8.0 again when I can afford to be without the facility temporarily and will take your advice with respect to the AV protection. I expect to discover that I mistook VLC's complaints, and that despite the pop-up, AnyDVD HD is working fine. VLC tends to assume DVD despite evidence there is a Blu-Ray in the player.
     
  10. James

    James Redfox Development Team Staff Member

    Don't use VLC for disc playback. It simply can't do that right.
     
  11. Thanks for the response James. I've never, IIRC, used anything but VLC. Could you elaborate on its problems and suggest an alternative that does it right please?

    Any progress on suggestions to progress the avoidance of the clearly incorrect pop-up [​IMG] Redfox AnyDVD No DVD Drive Detected.JPG
     
  12. RedFox 1

    RedFox 1 Super Moderator

    Try PowerDVD Ultra.
     
  13. RedFox 1

    RedFox 1 Super Moderator

    Please post a correct logfile with a disc in the drive. Right click on the Fox Head in the Taskbar. Create Log file. Then upload it to the forum. The file you uploaded above is not a log file.
     
  14. James

    James Redfox Development Team Staff Member

    I have no clue, sorry.
     
  15. Badnews

    Badnews Well-Known Member

  16. Thanks for the response RedFox 1. The files uploaded with the OP (https://forum.redfox.bz/threads/no-dvd-drive-detected-since-upgrading-to-anydvd-hd-8-1-8-0.73540/) are all log files and the file AnyDVD_8.1.8.0_Info_G_EMPTY_DRIVE.ziplog had a Blu-Ray Disc loaded despite the title of the file suggesting otherwise.

    For your convenience I have attached that file here along with a log file from AnyDVD HD 8.1.7.0 of the same drive with the same Blu-Ray disc loaded, also provided earlier in the thread.
     

    Attached Files:

  17. Thanks for the response Badnews. Fortunately Google was able to offer a similar correction.
     
  18. RedFox 1

    RedFox 1 Super Moderator

    Google would have taken you to it either way. LOL
     
  19. James

    James Redfox Development Team Staff Member

    Do you see something related in the Windows system event log?
     
  20. el Filou

    el Filou Well-Known Member

    @Hamish MacEwan : run System Information (%windir%\system32\msinfo32.exe), expand the "Software Environment" category, click on "System Drivers", scroll to the entry for anydvd and check if the column "Started" shows Yes and column State shows Running.
    Edit: check the entry for elbycdio, too
     
    Last edited: Sep 15, 2017