No DVD detected

Discussion in 'AnyDVD HD (DVD issues)' started by 808Max, Mar 7, 2008.

  1. 808Max

    808Max Member

    I was using the trial for 19 days along with 1Click DVD Copy and it was working like a charm so I decided to purchase it. The purchasing procedure went just fine. I follow the directions about rebooting after installing the program. Then wal-la a box appears on the screening saying that there's no DVD device detected. I went to my device manager and my dvd device is there and working okay. So can someone help me figure out what I am doing wrong or need to do to make it work? Thanks ... 808Max
     
  2. Webslinger

    Webslinger Retired Moderator

  3. 808Max

    808Max Member

    Yes I did reboot as instructed and I just bought the program today.
     
  4. Webslinger

    Webslinger Retired Moderator


    1. Use Anydvd 6.3.1.6 beta: click http://forum.slysoft.com/showpost.php?p=92414&postcount=1

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3.
    a) Ensure Anydvd is running.
    b) Put an original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


    And if you're still having problems, we'll try some other steps.
     
    Last edited: Mar 7, 2008
  5. 808Max

    808Max Member

    It's working but it's not working

    I did as you told me to do on your last email. It seems like that link did the trick and it's recognizing the drive and scanning the disk but it didn't copy the disk right. I don't know what's wrong. The movie is Pathfinder and it's not that new of a movie, 2006, but it the movie opens up to chapter 19 or something like that it skips all over. I tried to do this movie before when I had the trial one and it did the same thing so I got another copy of the movie this time around and it's doing the same thing. Oh well, not a biggie. I'll try another movie later but at least the program is detects my device. Thanks a bunch.
    808Max
     
  6. Webslinger

    Webslinger Retired Moderator

    Using what method?

    Are you watching a backup? Are you watching a rip from your hard drive? What are you watching?

    1. Use Anydvd 6.3.1.6 beta: click http://forum.slysoft.com/showpost.php?p=92414&postcount=1

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    3. If you use DVDShrink, Nero Recode, or programs that generally can't handle structural protections, right-click on the fox icon on your toolbar and select "Rip video-dvd to Hard Disk". Choose your source and destination paths. Click "Copy", and wait for Anydvd ripper to finish. You can then import that rip into whatever program you want. This is an important step if the original disc contains structural protection.

    You don't need to do this if you own Clonedvd or are planning to make a backup with Clonecd.


    4. Use the latest Clonedvd: click http://forum.slysoft.com/showpost.php?p=84511&postcount=1

    5. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

    If you're using +R DL blank discs, I recommend using Clonecd: click http://forum.slysoft.com/showthread.php?t=327


    6. If you still have problems, then . . .

    A)
    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at


    B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?


    C) Click http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered