I had a lifetime license to AnyDVD HD from SlySoft and must now purchase another lifetime license from RedFox. I'm having an issue and I'm not receiving any replies after two requests for help. Does anyone know how to get a response from them? 06-27-17 2nd request for help; please respond! As a first time Bitcoin user my wallet sent .03417 mBTC (copied amount from Redfox directly into my wallet) instead of 34.17 mBTC (very confusing) How do I complete my AnyDVD HD Lifetime purchase? Should I send 33.83 mBTC to the address below to complete the purchase? Payment in progress! Below you will find specific information pertaining to your order. Please note your reference number, which is used to identify your order: XXX-XXX. The payment for this order is not finalized yet, its status will be checked every 5 minutes.