New version causing issues

Discussion in 'CloneDVD' started by DVDCopyGirl, Aug 9, 2007.

  1. DVDCopyGirl

    DVDCopyGirl New Member

    My Clone DVD and ANy DVD has been copying movies with no problems or issues. Upon installing the update to the most recent version 2.9.1.1...

    Since the update...the DVD's play on the 2 computer DVD drives and 1 Toshiba HD-DVD player connected to a DLP TV.

    But the same DVD will not play in the Samsung portable or a different Toshiba player that is connected to a different TV(not HD DVD),

    This was not the case prior to the update. Any copies would play anywhere. Please advise. I will answer any questions to assist in solving this issue.
     
  2. Webslinger

    Webslinger Retired Moderator

    from Frequently Asked Questions (READ BEFORE YOU POST)

    10. My backups play on my computer or standalone dvd player, but not in something else. Why?

    First, if the backup is playing in a standalone dvd player or on your computer, that means Clonedvd worked.

    The most common reason why you're having this problem (if the backup doesn't work in a standalone dvd player) is due to a compatibility issue between the blank media you're using and whatever you're using to play the backup in (standalone dvd player, for example). Basically your dvd player, dvd-rom drive, etc. doesn't like the blank media you're using (or if you're using +R media, you didn't change the booktype to "dvd-rom"). You can try choosing other blank media (+r instead of -r, for example, and change the booktype to "dvd-rom")--or buy a different standalone dvd player (or a different dvd-rom drive, burner, etc.).

    If you're using dvd-r media and your standalone dvd player gives you a message similar to ""Play Prohibited, please check disc", use dvd+r media instead and change the booktype to "dvd-rom" (see "b)" below).

    a) Are you using junk blank media? If you're not using Taiyo Yuden 8x premium, Verbatim, Maxell Plus (made in Japan), or Maxell Broadcast Quality (made in Japan), then chances are the answer to this question is "yes".
    b) Click this and read FULLY (especially take a look at point 4 for more information on bitsetting/booktyping, but all points are very important)

    The same factors also apply to why the backup doesn't play in your computer (but there can be other factors including buggy or poorly installed dvd player software, bad drivers, etc.).

    It's also possible the playback device/player that can't play the disc is slowly dying.
     
    Last edited: Aug 9, 2007