• AnyStream is having some DRM issues currently, Netflix is not available in HD for the time being.
    Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved. Thank you.

Resolved New Logs Needed for Recent DRM Issues?

ron spencer

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Hey all!

I have finally gotten around to trying AnyStream out (seems cool!). I have seen the banner about issues with resolution and I am using the latest beta. I get weird resolutions such as 960x480, 1080x800, etc. for some titles on Prime. Some are older, some are newer, and some work fine. Is there a desire for any more logs to help? I have read some threads saying that a fix is close, but I thought I would ask anyway.

Cheers!
 
Hey all!

I have finally gotten around to trying AnyStream out (seems cool!). I have seen the banner about issues with resolution and I am using the latest beta. I get weird resolutions such as 960x480, 1080x800, etc. for some titles on Prime. Some are older, some are newer, and some work fine. Is there a desire for any more logs to help? I have read some threads saying that a fix is close, but I thought I would ask anyway.

Cheers!
Thank you but we know all the issues and we are working on them, thank you for your support and help.;)
 
I get weird resolutions such as 960x480, 1080x800, etc. for some titles on Prime. Some are older, some are newer, and some work fine.
The 960x480 is half the resolution it should be. This is common to see if there's a DRM issue with a given stream. Once the DRM issue is resolved the full 1920x960 resolution should be available, an aspect ratio of 2.00:1 minus the black bars. If you were watching the presentation on Blu-ray the 1920x960 (2.00:1) presentation would be matted to 1920x1080 (1.78:1) as required by the Blu-ray format, black bars 60 pixels in height being included above and below the presentation for every frame, i.e. 60+960+60 equals 1080.

Now the 1080x800 I can't explain. Are you sure that's not a typo on your part? If not, one can only speculate that it's letterbox, i.e. black bars removed from the left, right, top and bottom. Even then it doesn't make sense. At 1080x800 we're looking at a 1.35:1 aspect ratio. Not common at all. It is very close to 1.33:1, i.e. 4:3. Here's the problem though. A 1.33:1 presentation in HD (without the black bars on the left and right sides) would be 1440x1080. A 1.35:1 presentation instead would be 1460x1080, not 1080x800. Are we having fun yet? :ROFLMAO:
 
The 960x480 is half the resolution it should be. This is common to see if there's a DRM issue with a given stream. Once the DRM issue is resolved the full 1920x960 resolution should be available, an aspect ratio of 2.00:1 minus the black bars. If you were watching the presentation on Blu-ray the 1920x960 (2.00:1) presentation would be matted to 1920x1080 (1.78:1) as required by the Blu-ray format, black bars 60 pixels in height being included above and below the presentation for every frame, i.e. 60+960+60 equals 1080.

Now the 1080x800 I can't explain. Are you sure that's not a typo on your part? If not, one can only speculate that it's letterbox, i.e. black bars removed from the left, right, top and bottom. Even then it doesn't make sense. At 1080x800 we're looking at a 1.35:1 aspect ratio. Not common at all. It is very close to 1.33:1, i.e. 4:3. Here's the problem though. A 1.33:1 presentation in HD (without the black bars on the left and right sides) would be 1440x1080. A 1.35:1 presentation instead would be 1460x1080, not 1080x800. Are we having fun yet? :ROFLMAO:[/Q I had fun reading that! I think I am finally starting to understand resolutions and aspect ratios thanks to a lot of good discussions on this forum. (y)
My reply is in your your quote.
 
The 960x480 is half the resolution it should be. This is common to see if there's a DRM issue with a given stream. Once the DRM issue is resolved the full 1920x960 resolution should be available, an aspect ratio of 2.00:1 minus the black bars. If you were watching the presentation on Blu-ray the 1920x960 (2.00:1) presentation would be matted to 1920x1080 (1.78:1) as required by the Blu-ray format, black bars 60 pixels in height being included above and below the presentation for every frame, i.e. 60+960+60 equals 1080.

Now the 1080x800 I can't explain. Are you sure that's not a typo on your part? If not, one can only speculate that it's letterbox, i.e. black bars removed from the left, right, top and bottom. Even then it doesn't make sense. At 1080x800 we're looking at a 1.35:1 aspect ratio. Not common at all. It is very close to 1.33:1, i.e. 4:3. Here's the problem though. A 1.33:1 presentation in HD (without the black bars on the left and right sides) would be 1440x1080. A 1.35:1 presentation instead would be 1460x1080, not 1080x800. Are we having fun yet? :ROFLMAO:

No typo! it is 1920x800 and Mediainfo reports aspect ratio of 2.40:1
 
Yeah, so 1920x800, now that computes. No DRM issues there, i.e. full HD resolution, 2.40:1 without the black bars. Take the wins where you can get them. I'm not taking any wins at the moment. The only items I'm looking to download via AmazonPrime are capped at half HD resolution. Looking forward to AnyStream bringing their AmazonPrime support back to its former glory.
 
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