New Error Message

Discussion in 'CloneDVD' started by grizzlyhero, Jan 25, 2008.

  1. grizzlyhero

    grizzlyhero Member

    I am experimenting the new update and when I put in Hostel, CloneDVD begins doing a scan of the disc "Trying to repair defective DVD structure Please Wait!" It takes quite a while, and when its done, in the preview screen, I get some message about an error, and if it persists to contant Elby about the Bug issue. Can anyone shed some light on this matter?
     
  2. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    You say the newest update. Is it 2.9.1.5 from the Slysoft website? Are you using AnyDVD? Which version of AnyDVD? Could you please post the log file from AnyDVD?

     
  3. Webslinger

    Webslinger Retired Moderator

    1. Use Anydvd 6.3.1.2: click http://static.slysoft.com/SetupAnyDVD.exe

    You may need to reboot after installing if prompted to do so.

    2. Click the red fox icon on your toolbar. Click "default". Click "ok".

    (If you use something other than Clonedvd, right click the red fox icon on your toolbar-->select "rip video-dvd to haddisk" . . . after you can import that rip into whatever you want)

    3. Use the latest Clonedvd: click
    http://static.slysoft.com/SetupCloneDVD.exe

    4. Follow the steps from this link in order: click http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)

    5. If you still have problems, then . . .

    A) a) Ensure Anydvd is running.
    b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"


    B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?