Network drives "can not open ...." and CloneDVD mobile

Discussion in 'CloneDVD mobile' started by Frank, Sep 29, 2012.

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  1. Frank

    Frank SlySoft Support Team

    Under some circumstances CloneDVD mobile will not process content not correctly mapped to a drive letter. This problem is most evident in non-resident drive scenarios like on networks or VMware.

    Most often you see a "file cannot be opened" or similar message.

    We are seeing logs sent to us with these examples where you see the leading markers "\\" and not a drive letter:

    "\\psf\Home\Documents\battleship.m4v"

    "\\server\Qmultimedia"

    "\\vmware-host\Shared Folders\..." for VMware shared folders

    "\\IOMEGA\share\VIDEO\DAS BOURNE ULTIMATUM.avi"

    "\\CLA2025NAS\Multimedia\nosvideos\Tangled\TANGLED_C01.avi"


    We are working on a solution for this problem and will provide a fix soon.

    In the meantime, the solution is to always be sure you explicitly provide a network letter for the share and/or output.

    Here you find some tips for correct drive mapping:

    XP -> http://support.microsoft.com/kb/308582

    http://windows.microsoft.com/en-US/windows7/Create-a-shortcut-to-map-a-network-drive
     
    Last edited: Oct 11, 2012
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