netflix error message AnyStream 1.0.6.0

[shower08]

Hello,
I have this message there when I try to download an ep and I have no audio choice, just languages but no audio codec

 

[Xander]

i hade the same issue, so added the system variable
QT_OPENGL
%localappdata%\RedFox\AnyStream

Dont know if that was correct or not, and it dident work
but then i switched to english in the program and now it works

 

[shower08]

thank you ok i will see that

 

[shower08]

is good thanks change lang to english

 

[Prospere]

Hello,
I have this message there when I try to download an ep and I have no audio choice, just languages but no audio codec

It's the dump file that we need in case the application crashes. The error message from your screenshot shows the path to the dump file and it would be great if you could upload it here.

 

[shower08]

@Prospere it's good it's resolved I must put the application in English instead of French for it to work

 

[Ch3vr0n]

@Prospere it's good it's resolved I must put the application in English instead of French for it to work

That's not a fix, that's a workaround and shouldn't be needed. Which is why you need to provide the logfile. So they can hopefully find the cause, fix it so it helps everyone that might experience that problem. The location and file name is mentioned in your first image. So please, provide that logfile

Sent from my Pixel 3 XL using Tapatalk

 

[shower08]

here is the file

 

[Xander]

If needed can allso provide dumpfiles

im definetly buying this program today!

 

[Prospere]

If needed can allso provide dumpfiles

Please do so for any problem you are going to report (provide dump and/or log file).

 

[Kaka32]

I can confirm that putting the soft to "English", (instead of french in my case) fixed the crash when the downloads are starting.
The difference is that when I'm in "french", the audio quality selector is empty (no 640kbps DD+ 5.1 or aac are displayed). but setting english makes them present.
So I guess it's as simple as a translation issue ?